Dilullo Restoration

Upon receiving a recommendation from a friend I contacted John of Dilullo Restoration to quote on stopping a basement water leak in the basement. He was timely and very reasonable with his quote. He conveyed a professional attitude and did not try to sell unnecessary work. He showed me what he wold do and how he would accomplish it. The work was finished in two days and looks great. His crew was totally professional, extremely competent,and left a very clean workspace after each work session. I would definitely recommend Dilullo Restoration to anyone who asks. In fact John is preparing another quote for me to do small job in that same basement area.

I found John's ad in a local Beaches paper, and he responded and visited in a timely and professional manner. My wife and I both found him easy to speak with, and he was very helpful answering our quiestions and offering suggestions as to how to best do our jobs. After he finished rebuilding our front porch, we asked him for a quote on our back deck, which had been removed to deal with a water problem fixed by another company. John's ideas and price were in line with what we wanted, and he started work very quickly, as we had a family function coming up which was taking place in our back yard. His attention to detail was excellent, the quality of the work and design well above our expectations. He did suggest a change in materials for part of the job, and the increased price was well worth it. We now have showpiece for our 2 level deck, and the lower level turned out to be a great stage for our music at our party. Thank you very much, John. you will be at the top of list for any future renos we do.

The crew were very friendly and cooperative. They were very good at
communicating with us on a daily basis. The workmanship was excellent. the team works well together and they are able to look at these older homes and be creative in their approach in solving the existing .problems. They were always punctual and worked long days to keep up on the progress of the project. We always felt they had our best interests at heart. Very upfront and honest with us. They always showed a concern towards the overall costs and the finished product.
I would definitely work with John and his team again.

Hiring John and his team was an absolute pleasure. First of all, he told us in details what his team will be doing, and what steps they will be following to get the job done on time and on budget. Everyone we dealt with on the team was courteous and highly professional. John was prompt, straight forward and very transparent. My wife and I felt like John was renovating his own house, as he made sure that every single detail was dealt with in the best way possible. We highly recommend Dilullo Renovations and we will be hiring them again in the future for more renovations.

Called and spoke with John , he came by next day with a fair quote and explanation of what was needed . Work was done on time to my satisfaction .the workers were very professional and fixed some unexpected issues without extra cost . Would recommend John and his crew ,and would certainly use them again !

I contacted John for an estimate on filling a gap where an old oil pipe used to come into the house, as well as some work on repairing a crack running down through the brickwork. John told me that it was probably something I could actually do myself. He gave me a very thorough description of all steps involved and recommended the necessary tools and materials. In all, he spent about 15 minutes teaching, guiding and encouraging... at no profit to himself whatsoever! I was very impressed with his honesty and his philosophy, that when you do good, it comes back to you. Kudos, John! I will definitely be giving you a call about some more serious work involving leaks under the front steps into the cold cellar when the budget allows!

I contacted Dilullo to provide an estimate to re-build our brick chimney after reading reviews on Homestars, specifically, contractors which specialize in brick masonry. John responded quickly and did a good job with providing a detailed scope of work and cost estimate. It was a difficult job due to the steeply pitched roof on a three storey house with a 10 foot+ high chimney, limited side yard and 100-year old maple tree to contend with. His quote was reasonable given the difficulty of the work. We are pleased with the overall quality of workmanship, especially the brick work. His crew are hard working, showed up ready for work in the morning, and completed a bulk of the project within 3 days. John did a satisfactory job with communicating, giving us updates and kept us informed before, during and after the project. We close by to a school and John made sure the scaffold was protected from kids wanting to climb up. Our neighbours commented on how close the new chimney bricks matched the rest of the house and general appearance looks good. Some very minor negative comments: (1) The gas liner was found to be rotted out at the roofline (which explains why the bricks were cracking and spalling off) and needs to be replaced. To replace the gas liner you need to have a gas fitters licence. Some masonry companies have this in-house capability, however, Dilillo does not provide gas liner replacement services. This will require another contractor to mobilize, re-set-up a scaffold and/or ladders and install a new gas liner kit. Initial estimates are $750 for a new gas liner - the overall cost to the homeowner would likely have been less (since I would save on the mob/de-mob time and economies of scale) had I went with another chimney rebuild company but hindsight is 20/20 and I had no way of knowing the gas liner needed to be replaced. Because of the gas liner situation, the furnace stack is now left open with no protection from rain and birds. (2) There was a misunderstanding with one of the workers. The worker thought my wife gave him verbal instructions to install a new rain cap and bird shield whereas she was simply asking him a question. We were charged an extra $50 with no written sign-off for the extra and billed after it was installed. It was only $50 on a $3900 bill so it's minor in the gand scheme of things and we got a new rain cap. (3) After the crew had left, I found a few coffee cups and about a dozen 5-inch long screws in our yard. Pretty minor stuff but we do have a young infant and lots of dog walkers milling around.

We hired Dilullo Restoration to replace some crumbling bricks and do some tuckpointing on the front pillars of our house. It was not easy to find someone who would take on this relatively small job, but they agreed to do it and they treated it like any other job - they were very professional, did a great job, and cleaned up after themselves when they left. John was very communicative and obviously took pride in the work that he and his crew did on our place -- all for a reasonable cost as well.

Dilullo repaired 2 basement window sills and some crumbling concrete under a door in a timely fashion. Although the job was small, John guaranteed it would be done with care and guaranteed the work.

The price quoted was fair and the work was completed as promised. John even said he would come by at a later date to inspect the work and make sure I was satisfied.

Dilullo Restoration hit all the important marks on this job. Despite the fact that it was a small job, they fit it in to their schedule, showed up when they said they would, did the job right, promptly and when they were finished the work site was spotless.

Another fine point that you can count on is good communication (even just to reassure you that their target show up date is still on track !). John provides a full simple explaination of the work that will be done, and all options. In our first phone conversation John made it clear,... "Just so you understand, I only do jobs one way, the right way.". That was what I was looking for, and that is what I got. I highly recommend Dilullo Restoration.