Replaced defective part with no hassles!
Furniture review in
Toronto
Bought 2 bar stools and one had a defective gas strut; The seat wouldn't stay up because it was losing pressure.
Once I called to report the issue, Kasia called me to inform me of the pogress of getting the replacement part in and when I can come to pick it up.
I brought the stool in and the technician installed the new gas strut for me as a special tool is needed.
I'm very happy with the level of service from Decorium!
- Approximate cost of services:
- $0.00
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- Company Response
Thank you for your review Richard. We appreciate the opportunity to resolve the issue and hope you enjoy the stools. Hope to see you soon.