Dan Mac Plumbing & Drain Service Ltd

We'd gone though a few plumbers with mixed results and are so happy we have found DanMac. We have had them in for a few projects now and each time they provided great service. They helped us find economical solutions, helped manage the permit for our backflow valve (which most other plumbers we contacted would not) and were honest when some work we thought we wanted done (or had been told by other plumbers we needed done) really didn't need to be done. Because of their honesty and great quality of service we plan to use them again as we continue to renovate our home.

This is the 3rd time I've used these guys, the fastest response for any type of plumbing job. They've scheduled me the same day to finish a job or next day, never longer than than. Great service, on time, and I can count on them to give me a price and stick to it and not re-quote once the get on site. Nora at the head office dispatch is a very pleasant lady and she's great at scheduling someone during an emergency like the one we just had, pleasure to work with DanMac!

Old house with old clay pipes to street. Dan Mac replaced them. Hard to get the pipes as we had a tree right over them but Everything done on time. Easy to deal with no. No surprises on the bill. Would use again.

the staff is really great, esp Victor, they are willing to answer any questions and are professional. I plan on using them again for future reno projects to my basement and laundry room

Hired DanMac to do a shower rough-in. Paid them straight-time at $85/hr. I thought the rate was competitive.

I scheduled the plumber 2 days in advance, and he showed up on time.

I thought the plumber worked at a reasonable pace, and finished the work in around the time I thought it should take.

I hired them based on recommendations from a friend - they had performed a fixed-price job for his reno work. They quoted the work free of charge while he was planning it, and stuck to their price.

Had DanMac come in to fix a drain clog, service was great, prompt reply and visit. Unfortunately we have been recommended to replace the entire drain from the footing to property line which comes with a decent chunk of cash, but ultimately it was important to identify the issue and move forward with fixing it. DanMac will return to quote on the new work.

I contacted Dan Mac with interest in having my Washer Dryer and Laundry Tubs moved to the other side of my unfinished basement. I knew I had to get this work done before finishing our basement.

It started with a visit from Stan, who was very clear in what the job in tailed. I knew it wasn’t going to be a easy task. He took his time, explained what was going to take place, and I knew they had to break ground to get to the other side of the basement. Few days later I received a written quote from him, and we agreed to a start date.

His licensed plumbers arrived on time, scoped the work, and did a remarkable job. I was very pleased. They finished on time (2 days as promised), they were very clean, and all garbage was picked up. Not a speck was left behind of any plumbing equipment or garbage.

Now that this difficult move took place, and my Washer/Dryer and Tubs have a new corner to settle in at, which makes us all very happy. Now I can rest easy, and start to plan and have the pleasure in finishing my basement.

Thanking Stan and all of his workers in making this happen so fast. We knew we had to get this done before any any other work started.

We are very pleased, thanks so much.

Arrived when they said they would (a rarity in itself). Friendly and anxious to minimize damage. Established location of leak with minimal damage to walls and ceiling and fixed it. Very careful to not make more of a mess than he had to and cleaned up what little mess was made.

Only quibble was that application of a little more logic might have avoided the necessity of cutting a hole in the bathroom wall but ...

Turns out leak was caused by original builder (20 years ago) putting a dry wall nail through the down pipe and filling the hole with what appeared to be drywall compound that eventually fell out! Not an easy thing to find.

The work performed was satisfactory. All leaks were fixed. However, the plumber finished the job in 1 hr and 50 minutes. Then he went to his van and took 20 minutes to write up the invoice. He charged for 2.5 hrs. Another point of contention was that he was on the phone several times during the service. And finally, he kept "forgetting" stuff in his truck so he kept walking back to the truck. He must have went back to his truck at least 20 times. Overall, I'm satisfied with the work, but was not happy about being charged for 2.5 hrs for 1.5 hrs of work.

I recently added a second story to my bungalow. I hired DanMac to complete the rough in plumbing to the new second floor Bathroom. Their price was extremely competitive and they did an excellent job.

The work site was kept very clean and where they had to cut into the lower floors they did it with great skill and minimized the damage that they had to do to make the couplings.

I was very happy with their service and would both highly recommend them and use them again myself.