We called D'Angelo for a quote as our shingles were curling and we knew we wouldnt make it through a winter/spring. Ian came out to quote on the shingles and new skylights (nice guy, not the best with appointments). The price was exactly what we figured so we went ahead to schedule the job for the following two weeks. Due to heat, the roof job was delayed a few days but then the crew was onsite one morning and it was done - old ripped off, new skylight, shingles, cleaned up - in 5 hours. At first, I was skeptical as to the quick job as it felt rushed but I guess time, and rain, will tell if any corners were cut. When they left, we noticed that the interior of the ceiling where the skylight was replaced was left in bad shape and also, that the old flashing was pulled up and left on the roof line which looked horrible. We had to call the office to find out that the interior area around the skylight wasnt in their scope of work, and also, that someone would be out in a few days to finish the flashing work. I wish we were told about both items ahead of time, instead of having to track them down for answers. We then were contacted by about 4 different people about paying the balance. We dont have cheques so were trying to get a money order in place (which we had about a week later) but we definitely felt pressure to pay up, which I didnt particularly like. Overall, good job...for now.
- Approximate cost of services:
- $6,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for leaving us this review! Although that does seem like a quick turnaround time, the majority of jobs we do are actually able to be completed in just one day. Unfortunately, our installers are not able to do drywall and interior work, however we do have other contractors that we recommend and can provide to you. We do need to send out a different crew of professional installers for any metal work that is to be done as well, this would include the flashing work you mentioned. We want to apologize that these items were not made more clear to you, it's definitely understandable that those circumstances would have been a cause for concern as the homeowner. Lastly, D'Angelo and Sons would like to apologize if you were made at all uncomfortable when it came time for payment, we would never want to put any pressure on a client that way.