Cozy Comfort Plus

We purchased our heating and air conditioning unit in 2012 and have had Cozy Comfort service the units each year. Our serviceman has been polite, clean, efficient and reliable. His courteous manner and excellent service makes our dealing with this company a pleasure.

I would like to thank Cozy Comfort for their professionalism and timeliness in installing the four units in our old Victorian home. It made all the difference this summer and we were able to use the heat aspect to take the chill off this Fall. Thanks very much,
Janet in Toronto

I have been using Cozy for over 10 yrs, from installation to annual service, always professional and reliable. Any problem, they are quick to arrange service and always very thorough.

Purchased a furnace and A/C from Cozy Comfort. Great pricing and service.

I have continued doing my annual maintenance with them. I am completely satisfied with their appointment setup, service personnel and pricing.

Highly recommend them for all your HVAC and maintenance needs.p

THE SERVICE MAN WAS VERY KIND AND NEET FIXED ALL THE PROBLEMS, I HAD QUESTIONS REGARDS TO MY AIR-CONDATIONS AND HE IS GOING TO COME BACK IN THE SPRING TO SERVICE THEM.

We have been dealing with Cozy Comfort Plus for more than 10 years for both our heating and cooling needs. Their service person, Morrie, has always been punctual, pleasant and efficient, making sure he explained the operation and maintenance of the equipment. Cozy's prices have always been fair and, given the care they've taken with our heating and cooling systems, we've had no need for repairs. Diane from Toronto

I have called because of the system malfunctioning, giving the sensor error. Got a vacuum cleaning of the furnace, and a filter (ok, a filter is needed for the air purifying system. $169 dollars - be aware, you have to replace them yearly and it has the technician visit attached. 169+129+tax). Servicing with Cozy Comfort is uncomfortably expensive. Btw, sensor error is still a mystery, I was told to call again ($130) when it happens. This is not the first time servicing the appliances with this company. It takes usually two visits ($129+tax each). First, the technician is trying to decide what is wrong with your devices and then orders parts, etc. Then comes again to fix. Here you have to pay for the part, visit and hourly rate. I am looking for a new service provider once the warranty is over.

Cozy comfort has been servicing our boiler for several years. They are prompt and do a great job. When we had some problems with our boiler they were very helpful in fixing the problem quickly with the least amount of I inconvenience.

Dealt with the owner Brian who was very pleasant & helpful.
He was very knowable regarding the product Napoleon BBQ.
His price was the best without any serious negotiations.
Will highly recommend Cosy Comfort to my friends.

Ed Pepin
Etobicoke Ont.

Replaced my furnace and A/C- very reasonable price and the Sales Rep helped us access some savings through rebates.

We've had the units serviced and the tech Mori was fantastic! He was patient and took the time to explain things and answer questions.

There have been some problems with the A/C however Shawn the Service Manager and Mori have tried to work with me to resolve the issues.

Overall I would rate it a 7/10 because the service and interactions with staff have been great and professional but problems with the A/C unit after only 3 years.