Cozy Comfort Plus

Heating & Air Conditioning
Toronto ON M3K 2B5
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Reviews for Cozy Comfort Plus

Average customer rating:
9.4 10 (521 reviews)

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tkonnry
tkonnry
1 review Toronto, ON
10/10

new furnace

The gang from Cozy Comfort were great. They were on time, clean, polite and efficient. We have no complaints at all regarding the installation and the removal of the old furnace. They were bang on in advising what furnace might work best for us.

The thing that is really nice is their follow up. They called to make sure we were satisfied, and they call back every year to remind us of furnace cleaning.

We would have no problem in recommending their services.

Approximate cost of services:
$7,000.00
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Company Response

Thank you for your excellent review and high rating. We are honored to have you as a loyal customer of Cozy Comfort Plus and we will continue to be there to handle your HVAC units whenever you need us. It is our pleasure to welcome you to the Cozy Comfort VIP Club, have yourself a cozy comfortable day.
Yours Truly
Brian Kar
President

ingrid.pugliese
ingrid.pugliese
1 review Toronto, ON
10/10

Furnace

We foundCozy Comfort on line as we needed repair in a hurry our furnace died.on the phone we spoke to a very friendly person and a very helpful.She tried to get someone to come to our home within the hour,which she made possible.Technician diagnosed our furnace tried very hard step by step to repair it but unfortunately it would not start.our furnace was also 14 years old we decided not to get it repaired but get it replaced their was no guarantee replacement would work.Technician promised he would ha e a furnace installed for us the next day. Promise again kept.two Technician came very polite installed our furnace it works and it is also very silent.Work was done in a very professional manner, we are very satisfied a job well done. We would strongly recommend them,very happy customer.Mario and Ingrid

Approximate cost of services:
$3,300.00
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Company Response

Thank you for your excellent review and high rating. We always give emergency no heat calls our full attention and our technicians are trained to do everything they can to get faulty units back up and running. We are glad to hear that you are happy with your new furnace that you purchased from Cozy Comfort Plus and that is running efficiently and silently, not to mention all of the excellent government and manufacturer rebates that comes with our HVAC units. Our technicians here at Cozy Comfort Plus are trained to tend to all of our clients HVAC needs and to get the job done as quickly and professionally as possible. Thank you for your strong recommendation, we are honored to have you as a loyal customer and we look forward to hearing from you in the future. Have yourself a cozy comfortable day.
Yours Truly
Brian Kar
President

mg
mg
1 review Toronto, ON
10/10

Furnace Repair

The Cozy Comfort engineer came out on a Saturday to diagnose and fix my furnace, which kept shutting itself off. He was able to quickly assess the situation and make the necessary repairs. I’d definitely recommend them.

Approximate cost of services:
$500.00
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Company Response

Thank you for your great review and high rating. We are glad that our technician was able to quickly assess the situation on your furnace and make the necessary repairs. We are honored to have you as a loyal customer, and we would personally like to welcome you to the Cozy Comfort VIP Club. Have yourself a cozy comfortable day.
Yours Truly
Brian Kar
President

Private User
Private User
4 reviews Toronto, ON
10/10

Yearly Furnace Maintenance

I found Cozy Comfort Plus on line as I needed to buy a particular furnace air filter. They happened to be close to where I live. I called and they had it in stock and put it aside for me for pickup. When I got there, I met with Brian, owner of the company and I found him to be personable, friendly and knowledgeable which gave me good vibes. I was also looking for a company to do my yearly maintenance, as the one that I used for many years didn't return my phone calls. So this led me to hire Cozy Comfort Plus. They set up an appointment date convenient to me and Mory was the service rep who came as per the appointment date and in the required time expected. I found him to be pleasant and very friendly and easy to talk to. Answered all my husband's questions in a nice manner. Not only do they clean the furnace, they also check for potential problems. Mory did an excellent job as well as cleaning out the pump, which was blocked. This is part of the cleaning service and was never done by the previous company which we know for a fact, because my husband always watched and never saw them do it before. Also to mention, it was nice that every time I called their office, there was always someone there to answer the phone as opposed to going to voicemail and waiting for a call back. All of the people I spoke to were friendly and helpful. I have no hesitation recommending this company as I was very pleased with the work performed. I look forward to continued business with them.

Approximate cost of services:
$129.00
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Company Response

Thank you for your excellent review and high rating. We are honored to have you as a valued customer of Cozy Comfort Plus. Our technicians are fully trained to handle all HVAC services, cleaning8 and maintenance, and we are thrilled to hear that you are happy with the work our technician did on your HVAC units. It is always a pleasure to do business with you and I look forward to hearing from you in the near future. We would like to personally welcome you to the Cozy Comfort VIP Club, have yourself a cozy comfortable day.
Yours Truly
Brian Kar
President

Liz
Liz
1 review Toronto, ON
10/10

Service to a Trinity heating machine

Our heating just stopped unexpectedly in the cold winter in February and we called Cozy on a Friday night and they came right away the next morning. We needed a part and cleaning. Jay was excellent and my family and I were all happy it was dealt with so quickly. We would definitely recommend Cozy to others. Thank you Cozy Comfort!!!

Approximate cost of services:
$800.00
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Company Response

Thank you for your great review and high rating. We give no heat emergency calls our full attention and all of our technicians are thoroughly trained and capable of getting our Clients HVAC units back up and running at 100%. We are honored here at Cozy Comfort plus to have you as a valued customer and we would like to personally welcome you to the Cozy Comfort VIP Club. Have yourself a cozy comfortable day.
Yours truly
Brian Kar
President

Amin
Amin
1 review Richmond Hill, ON
10/10

Fire Place not working properly

I had a problem with the fire place. The fire place would light up after few attempts but would go off after few minutes while the pilot light keeps on. Got in touch with Cozy Comfort. The Technician sent did an excellent job of opening the fireplace, taking out the logs, cleaning the inside thoroughly including the pilot light unit, cleaning the glass and ensured the fireplace was working properly. The Technician was courteous, knowledgeable, efficient and did the required maintenance and tuning. Job well done.

Approximate cost of services:
$180.00
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Company Response

Thank you so much for your excellent review and high rating. Our technicians are fully trained to address any of our Clients HVAC issues and concerns, and we often go above and beyond to get the job done. We are thrilled that your fireplace issues have been resolved and we would like to personally welcome you to the Cozy Comfort VIP Club. Have yourself a cozy comfortable day.
Yours Truly
Brian Kar
President

Nick
Nick
1 review Toronto, ON
10/10

Furnace Repair

When we woke up to a cold home one morning, we realized that the furnace had ceased to work at least over night if not earlier. A service call was made mid-morning and by late morning a technician was at the home. They had the replacement part with them and the home was back warming up by that afternoon. Great and speedy service!

Approximate cost of services:
$120.00
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Company Response

Thank you Nick for your excellent review and high rating. Here at Cozy Comfort Plus we always take emergency service "No Heat" calls very seriously and will often reschedule any maintenance cleaning tune ups to give emergency service calls our full attention. We are thrilled that our technician had your home back warming up by the afternoon of the initial service call. We look forward to hearing from you in the near future. Welcome to the Cozy Comfort VIP Club and have yourself a cozy comfortable day.
Yours Truly
Brian Kar
President

Angie
Angie
2 reviews Brampton, ON
10/10

Fireplace cleaning, explaining of how furniture and humidifier work.

I called Cozy Comfort Plus and I have to say it was the BEST call I ever made. When Maury the technician came out to do the fireplace cleaning and show me how the furnace and humidifier worked, he went way above what he came out for. He not only cleaned the fireplace immaculately, he also showed me that it had not been used in a very long time, and that the Pilot light in the fireplace was off when it should be on at all times. After cleaning the fireplace, he turned it on and we both felt alittle sick. He went to his truck and got the Carbon Monoxide detector and went around the inside of the house and the reading was at a very dangerous level. He quickly opened all doors and windows to air out the house and let the fireplace continue burning as to release the Carbon Monoxide out of the house. Maury DID NOT leave me in the house until the Carbon Monoxide reading went to a complete "0". It took about an hour and a half, but he did not leave until the reading was "0" and he was absolutely sure that we were in no harm or danger. That is the kind of service and caring we received from Maury and the Cozy Comfort Plus team. When we were in the clear, he closed all windows and doors and still stayed alittle longer to make sure the Carbon Monoxide detector reading was at "0". After he explained to me how the furnace and humidifier worked, he did one last check for Carbon Monoxide just because he wanted to be sure we were in no harm or danger. It was only then that he left after not only doing what he came to do, but, going that extreme extra mile making sure we were safe. I JUST WANT TO THANK MAURY AND THE COZY COMFORT PLUS TEAM FOR A JOB EXTREMELY WELL DONE AND FOR GOING ABOVE AND BEYOND JUST THE SERVICE CALL AND ACTUALLY CARING FOR THEIR CUSTOMERS.

THANK YOU MAURY AND THE COZY COMFORT PLUS TEAM!!!!!

Angie Traikos

Approximate cost of services:
$150.00
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Company Response

Hi Angie,
Thank you for your inspiring review and high rating. It is customers like you that make us love the work that we do here at Cozy Comfort Plus. Our technicians are fully trained first and foremost for the safety and well-being of our valued Clients and we often go above and beyond to make sure our customers wants and needs are met to the letter, we will not leave until the job is done. We often fully brief our customers on how to use the HVAC units that they have effectively and efficiently, to make sure if a minor problem ever happens they are capable to handle it and to work their units at 100%. We are honored to have you as a valued customer and we will continue to be there whenever you need us. Angie we would like to personally welcome you to the Cozy Comfort VIP Club. We look forward to hearing from you in the near future, have yourself a cozy comfortable day.
Yours Truly,
Brian Kar
President

Ben
Ben
2 reviews Mississauga, ON
9/10

Furnace repair

Furnace blower was dying, and they came out same-day to do the repair at a reasonable cost.

Repair was done quickly and cost was clearly outlined to us throughout.

Approximate cost of services:
$850.00
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Company Response

Thank you for your great review and high rating. Here at Cozy Comfort Plus we always try to accommodate our customers with a day and time that works best for them even if it is the same day of the initial call. We always try to remedy the problem as quickly and cost-effectively as possible always keeping our customers best interests in mind. We are honored to have you as a loyal customer and I am so pleased to welcome you to the Cozy Comfort VIP Club. Have yourself a cozy comfortable day.
Yours Truly
Brian Kar
President

M. M.
M. M.
2 reviews Markham, ON
10/10

they changed our furnace in a quick and professional way

the work was done in a timely professional manner. we are very satisfied with the job well done.

Approximate cost of services:
$5,500.00
Was this review helpful?
Company Response

Thank you for your great review and high rating. We are honored to have you as a loyal customer and I am so happy that you are very satisfied with the job we did on your behalf. Welcome to the Cozy Comfort VIP Club. Have yourself a cozy comfortable day.
Yours Truly
Brian Kar
President

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy Comfort Plus

Cozy Comfort Plus sells, installs and services heating Ventilation, Fireplaces and Air Conditioning and Heat Pump products, tankless, Ductless, mini Split A/C or Heat Pumps. Along with all the major manufacturers, Cozy Comfort Plus is authorized by the Carrier, Lennox, Napoleon, Regency, Valor, Mitsubishi, Rinnai, Dimplex, Amantii, Corporations to sell and service all HVAC and Fireplace products. Stretching from the neighborhoods of Oshawa and Whitby to Oak like. Cozy Comfort Plus caters to Toronto(GTA) and Toronto's greater home and business area since 1992.

Residential Heating :
- Furnace Forced air duct
- Boilers
- Fan coils w/elect hydronic coil
- Baseboard
- PTAC, incremental
- Fireplace, gas, Wood
- Mantel
- Heat Pump
- Ductless Heat Pump
- Fireplaces
- Direct vent Fireplace
- Out door fireplace
- Plumbing
- Electrical
Commercial Heating / Cooling Systems:
- Packaged forced air
- V.A.V. w/air terminals
- Unit Heaters
- Tube Heaters
- Radiant
- Portable Radiant
- PTAC incremental
- Fan coil unit
- Portable A/C air-cooled

Cooling:
- Central air/ air conditioning
- Forced air duct
- Fan coils
- High velocity
- Ductless A/C
- Heat Pump (regular air cooled / water cool/ GEO Thermal )
- PTAC Incremental
- Portable
- Window

Accessories:
- Indoor Air Quality
- H.R.V
- E.R.V
- Electronic air cleaner
- Mechanical air cleaner
- Hepa air cleaner
- U.V. lighting
- Humidifiers
- Thermostats
- Dehumidifiers

CATEGORIES
Heating & Air Conditioning, Fireplaces, and Fireplace Mantels
PRODUCTS
Gas, electric, wood Fireplace, AIR CONDITIONING, HEATING, TANKLESS WATER HEATER, HYDRONIC PRODUCTS, AIR CLEANING, OUT DOOR FIREPLACES, HUMIDIFICATION,THERMOSTATS, VENTILATION.
SERVICES
Installation of Air-conditioner cleaning, Furnace Cleaning, Gas Fireplaces, Boiler Cleaning, Fireplace Cleaning and Inspection, Tankless Water Heater Cleaning
BRANDS
Carrier, Lennox, Napoleon, valor, Regency, Montigo, Kingsman, Marquies, Payne,Aire-Flo, Goodman, Coleman, York, Mitsubishi, Noritz, Rinnai, Honeywell, WhiteRodgers, Goodman, Coleman.
STYLES
Designe products
SPECIALITIES
Wood fireplace Conversion to gas or electric or oil furnace to gas furnace,fireplaces,Central air conditioning.Wood, stone, tile Mantels. Oil or Electric to Gas conversion, Indoor Air Quality Testing, Installation and service of Indoor Air Quality equipment in both Residential and Commercial/Industrial market, and Supply Warranty Protection Plan
WEBSITE
https://cozycomfortplus.com/
YEAR ESTABLISHED
-1992
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Cheque, Cash, Visa and Master card.
LICENSES
TSSA Contractor License, G2, G3, refrigeration 313
MEMBERSHIPS
BBB+, HRAI, TSSA, WSIB, BNI,
LIABILITY INSURANCE
Yes
DIPLOMAS
Stationary Engineering, HVAC Diploma,
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$100
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 year Ltd warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.