We had all our troughs replaced by contex in the late fall. The product is good, the price is very competitive and the installation went quite smoothly.
My main complaint would be that the customer service is a bit lacking. When calling to confirm appointments or to report problems, calls are often unreturned. They'll come and fix the problem but without a returned phone call it's hard to known whether an issue is addressed or not.
- Approximate cost of services:
- $1,500.00
- Company Response
Thank you for your feed back Chris. Your points are well noted. In the past we have scheduled service calls for the day, and the technicians see the customers in a different order, and they do not call ahead. It is an area of weakness, and we are working to improve the service end of the business.
I am happy that our prices were competitive and that our installation went smoothly. Thanks again for your feed back Chris.