Chouinard Bros Roofing

Had entire roof replaced on a 12 year old house after severe curling and wear on a large amount of the shingles.
The estimator from Chouinard (Krista) came out at my convenience and provided me with a timely quote and was very professional in explaining the problems I had with my current shingles and how Chouinard would deal with the current shingling job. Also, returned all calls quickly and answered any additional questions I had before finally committing to this company.
Had a total of 6 quotes and although Chouinard's was one of the highest, I felt comfortable that I was going to get what I paid for.
Crew was very professional in installing exactly what was quoted and in cleaning up after the job.
Would recommend this company based on the professionalism of the estimator and delivering what was quoted on.

Chouinard Bros did a fantastic job in replacing our roof in October 2015. From start to finish Krista and team took the time and guided us through the entire process. Matt's roofing crew worked like animals to get everything done in one day, even with the unexpected surprise of a layer of cedar shingles under the top layer. The roof looks fantastic and it survived unscathed after last week's 40mm rain in one day - so we're happy!

Overall, we were very happy and would definitely recommend Chouinard to others.

Despite excellent performance in the past, this roofer punched 4 holes, and chipped the wood off an additional 20 locations in my carport roof during a recent roof replacement. They offered to touch up the affected areas if I provided the paint, which I did, but ended up having to repaint the underside of the carport roof at my expense, as the touched up areas didn't match the original colour (despite computer matching at the paint store)No repairs were offered or made to the holes. This firm is now using using "contract`` staff and provides little quality control. Do NOT hire.

They damaged many parts of my home in the process of re-shingling my roof. Damaged, my eavestrough, downspout, and facing of my house. The customer service was poor and they hardly compensated me for the damage. Would never hire them again.

Very professional company. Very customer-focused. They worked to appease my requests.
It started with an online quote. The I dealt with a great appraiser, then eventually upper-management.
The eventual working-crew satisfied all promises stipulated in Chou.Bros Terms and Conditions.
I would definitely highly recommend them to my closest friends.

We are 99 per cent satisfied with the recent shingling job and our contact with the company throughout, starting with estimator Krista Heggie. The company has done similar work in our neighbourhood several times and was well recommended to us. But we still put them through a competitive process as to cost and technology and they were clear winners. We confirmed the job last fall. It was too late in the season to undertake the work then, so we were among the first jobs scheduled for this spring.

The work crew, which totalled six, was really energetic (and amazingly agile). They worked until 9 p.m. the first day, took two days off because of rain, and returned a half day to finish up. Throughout, they were respectful of their surroundings, including covering up a neighbour’s car with foam cushions when that person could not be located to move the vehicle. We have several skylights onto which old shingles could easily fall as they were being stripped, but the glass was carefully covered up, and there were no accidents. At the end of the job they meticulously swept the driveway and patio, and raked the lawn.

So why stop at 99 per cent? The one hitch was that we were given specific dates for delivery of the shingles and the start of work and we adjusted travel plans accordingly. When legitimate reasons popped up for these dates to be delayed, there was no contact initiated with us to let us know of the change.

We have resided in the same residence for over thirty years and the only contractor that I have trusted all my roof work to has been Chouinard Bros Roofing. I have always been extremely satisfied with their excellent customer service, product lines, sales persons and installers. Their work has always attracted the highest of praise from family and neighbours. I recommend them without any reservation whatsoever.
A special thank you to Scott who has assisted me through several home improvements including this most recent one. His knowledge, patience, energy and follow ups make him an absolute pleasure to work with. He is a true asset to the company. A very sincere 'Thank you' Scott, and until our next project!

My roof was 14 years old and started deteriorating. I noticed a lot of granules on the ground near the downspouts so I thought I would get my roof inspected. I contacted 3 companies and decided to proceed with Chouinard. My estimator was Scott and he was punctual and was very informative. He went up on the roof and even noticed a section where wood was exposed. He provided a price on the spot and I decided to proceed (his price was in the middle of the 3 quotes). Linda (the Service Manager) contacted me and arranged a service call to temporarily cover the wood while we waited for my roof to be replaced. The material was delivered and did sit for 2 days before the roofers showed up. I guess this was because one day it rained and they had to finish the other jobs???? The roof was completed in two days and the cleanup was pretty good. I did notice a couple shingles in my garden so I asked that they come by and complete the cleanup in its entirety. They came a couple days later and I couldn't be happier with my new roof! Thanks Scott and Chouinard for all of your hard work!

Chouinard bros did a previous repair for us, so we used them to replace our entire roof. They did a great job, very clean, using a magnet to collect all the nails. They notified us our previous roof had the vents, but they neglected to cut holes! They corrected tHis for us. I bought them some beer, they refused! Would recommend.

On a Sunday, the back portion of my fascia wood together with all soffit panels and siding collapsed, leaving holes in our roof that critters could have entered. Chouinard leapt into action right away. I received a quote by Tuesday and by Friday the work had commenced. It was done by Saturday. The workmanship seems impeccable and the work crew left things very tidy. Krista Heggie, who prepared the quote and arranged for the crew was a pleasure to deal with and explained everything throughout every stage very clearly. I would definitely use Chouinard again.