Installation was not done properly
Roof was done in 2014. Shingles are curling up and falling off particularly when there is a wind storm. Called several times and issue has not been resolved. I have had several repairs done by other companies and they have indicated that the shingles were not installed properly. Highly recommend that you do not use Chouinard brothers. I have called several times and there is an excuse each time on why someone cannot come to our house to fix or inspect the issue. I did contact management several times including three times this week no response back.
- Approximate cost of services:
- $10,000.00
- Company Response
Hi there,
It is unfortunate that your expectations were not met. Please reach out to the General Manager of the Home Improvements Division so we can try and make this right for you.UPDATE: Hi DJ - I believe you may be trying to contact the wrong person as I have not received any calls / voicemails from you. Please try again as I would really like to speak with you directly but make sure you ask for the Home Improvements General Manager: Ben van den Hoek. Thank you for trying to contact us so we can find a resolution for this.