The Chesterfield Shop Ltd

4900 Dufferin St Toronto ON M3H 2W1
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HomeStars  >  Furniture in Concord  >  The Chesterfield Shop Ltd  >  Don't buy from here - false information and dates given
Jeffrey in Toronto
Jeffrey in Toronto
0 reviews Toronto, ON

Don't buy from here - false information and dates given

Do not buy from the Chesterfield shop! I wish I had read these reviews before putting a large deposit on an expensive sofa bed that we really needed in the winter. We were given a great sales pitch "6-12 weeks for delivery" "our manufacturer is local to Toronto and we have high priority." After calling to check up 12 weeks later we were told that it would be several months more - ready at end of March (instead of January!), tons of covid excuses (which we understand, but no furniture shop has been this bad out of many we ordered from). End of March comes - now it's expected end of April: "The late April window that you are being given is accurate, and I certainly do not forsee any further delays." (email from VP Sales and Operations). Late April comes and surprise surprise "we are expecting your order to be approximately late May." Terrible customer service and continued inaccurate dates.

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