I wish Cherry and Clark asked me directly how my experience was rather than direct me to this site to leave comments, so I could explain to them my dissapointment. Ironically I chose Cherry and Clark because of thier years in business as they definately were not the least expensive out there. What was quoted to be a 1 day job turned into a a 3 and half day project, due to the very young team they sent out to install a new roof. I was really surprised that the installer who had the most experience appeared to be in his early 20's. The sales experience was very good and the gentleman really gave us confidence we were dealing with a company who has been doing this for ever. Unfortunatley the job itself was nowhere near what was promised. They showed days late because of a hold up on other jobs. Understandable, but when they started on a Friday they didn't have enough shingles to cover one third of the roof, and had trouble getting more because it was now the weekend. Apparently they tried but by the time they showed up to thier supplier they were closed! What surprised me is the very young man who seemed to be in charge of the crew told me this happens all the time where the company sends them out without the right amount of shingles! They left the skylights off and the holes open all day so naturally tones of dirt and debris came into the home. 3 shingles fell into the house damaging my bathtub, ceiling and walls on the way in as well. They also neglected to bring thier own tools. 2 skylights were to be replaced but they didn't have a drill, screwdriver or bits to do the job, so I lent them my tools. The skylights still don't fit properly or look how they explained to me. A mess was left after the job despite being told numerous times dont worry about your daughter or dog we will sweep the lot with a magnet and make sure it is spotless. I picked up pieces of shingle, aluminum and at least 30 nails and plastic wrapers after they left, and apparently cleaned up, but all of this was easy to see. I hope and presume the job is now done correctly as there does not seem to be any leaks or anything but I am scepticle of the quality of what was done. Hopefully we dont have any issues, I guess time will tell. But I can't reccomend them to anyone based on my experience. There were more issues but I dont have enough time to mention them all. Unfortunatley they never bothered to follow up and sent me a link with a request to fill out comments instead.
- Approximate cost of services:
- $5,500.00