Chair Source

Vaughan ON L4K 5Y3
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HomeStars  >  Furniture in Concord  >  Chair Source  >  Product sold is not product delivered!
Private User
Private User
Private User reviews Belleville, ON

Product sold is not product delivered!

We were shown chairs, cross sectioned of interior,sat on them, went back several times until deciding to purchase them.
The order took 3x longer than promised.
I believe wholeheartedly the product delivered to us ( which we were made to pay in full before delivery) were not the chairs we ordered or were shown in showroom. These are 3rd rate chairs! We paid first rate price for. The seats are completely substandard and are not comfortable whatsoever. Never buy from this dishonest company!

Approximate cost of services:
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

As this client has chosen to remain anonymous and has never called me to express her concerns over the quality, I have not been able to assist her at all. If she wishes to do so then she can simply ask for the Manager so i may look into the item in question. We do require payments prior to freighting product to clients for obvious reasons but have never and will never order a substandard item and replace it with the clients order. We are not dishonest and have no way of knowing the legitimacy of this complaint without more information. Reputable sites for reviews would have requested a PO number and specific details prior to posting a private user review like this.