Chair Source

Furniture
8305 jane st Vaughan ON L4K 5Y3
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HomeStars  >  Furniture in Concord  >  Chair Source  >  Ordered a table base
Private User
Private User
Private User reviews Vaughan, ON
0/10

Ordered a table base

This company is VERY UNPROFESSIONAL AND UNETHICAL. Horrible customer service. I am a professional interior designer and would NEVER recommend buying anything from this company. The do NOT stand behind their product and do NOT have any type of expertise in what they sell.

Approximate cost of services:
$400.00
2 of 2 people found this review helpful.
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Company Response

This "designer" ordered a table base for a stone top, and although we suggested another model, she made the decision to order a less expensive base. She then increased the stone size and as such was concerned over its structural viability. She was ill equipped to produce a custom piece and unfortunately lacked the design knowledge to complete this to her clients satisfaction. We do stand behind our product and are very knowledgeable but this designer refused to listen to our recommendations and as such was liable to her client for any future retrofit of said base.