Carson Dunlop & Associates Home Inspection

Home Inspection
120 Carlton St, Suite 407 Toronto ON M5A 4K2
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Carson Dunlop & Associates Home Inspection
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83%

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Reviews for Carson Dunlop & Associates Home Inspection

Average customer rating:
8.7 10 (190 reviews)

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TOmom
TOmom
2 reviews Toronto, ON
1/10

Home inspection

This company was recommended to us by our realestate agent. They did not tell us anything we couldn't see ourselves, just gave us a large binder which I could have filled out myself. They totally missed the moldy basement, which we ended up having to entirely tear out and replace. It cost us about 30K to put it back in and we lost a couple of years revenue from renting the basement apartment. Entirely useless and expensive experience.

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Company Response

Hello TOmom,

Sorry to hear of your experience with our Company. I can assure you it is not representative of how we conduct ourselves. Clearly though, we missed your expectations and we would like to talk to you about where things went wrong in your opinion. Please contact me directly to review your concerns with me.

Thank you,

David Kitchen
GM/COO
Carson Dunlop
416-964-9415 ext 230

New to Beach
New to Beach
1 review Toronto, ON
3.8/10

home inspection

We used Carson Dunlop for our home inspection. Jim was very quiet but when he did speak he was rude and condescending. He noted all of the minor issues with the house, and said he did not see anything major issues. He specifically said the skylight was old and we needed to keep an eye on it but it had recent repairs and should be good for a while - it leaked prior to possession and within 7 days of moving in it was leaking again. He also mentioned that the grade in the backyard did not have a significant slope away from the house and that if we bought the house we might want to consider putting in more of a grade so water flows away from the house. He mentioned there was minor seepage in the back of the basement - 7 days after possession we had a massive flood in the area he cited.

He did not catch the grading, the skylight or any of the illegal wiring.

1 of 1 people found this review helpful.
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Company Response

Dear New to Beach,

Based on your reply, we certianly would like to review your report with you. Please contact me directly at the number below to discuss.

Thanks very much,

David Kitchen
GM/COO
Carson Dunlop & Associates Ltd
416-964-9415 ext 230

Joel from Oakville
Joel from Oakville
4 reviews Toronto, ON

First Review

2.8/10

Building Inspection

The guy that performed the inspection was timely and polite. However numerous window companies have told me that the building inspector should have caught a new window that was improperly installed. It should have been noted when we bought our house. We talked to Carson Dunlop and they said that they do not check for any building codes and that they do not do a thorough inspection of households. My suggestion to others considering Carson Dunlop is to get a family friend that knows a lot about construction to do the inspection. Carson is just there to get your money. It was a waste of $400 and it probably cost me about $2,000 - $3,000 in potential savings on the cost of the house.

2 of 2 people found this review helpful.
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Company Response

Hello Joel from Oakville,

By the looks of your reply, there may have been a breakdown in our service and communication about your windows. I would be pleased to review this with you and try and determine what went amiss in your situation.

Please call me directly - Thanks

David Kitchen
GM/COO
Carson Dunlop
416-964-9415 ext 230

Riverdale-5503
Riverdale-5503
8 reviews Toronto, ON
8.3/10

Home inspection

Sheila from Carson Dunlop did two home inspections for us, and we were very pleased with her services both times. She gave us very useful insights, and seemed to be very thorough.

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Company Response

Dear Riverdale-5503,

Thanks for your kind words about Sheila! Sheila has a loyal following of agents and clients who all really trust her techncial abilities and appreciate her fantastic personality. I am glad that you had a positive experience with her.

Please call if needed.

Regards,

David Kitchen
GM/COO
Carson Dunlop
416-964-9415 ext 230

Ferhan from Toronto
Ferhan from Toronto
6 reviews Toronto, ON
9.8/10

home inspection (pre-purchase)

I hired Carson Dunlop to do a house inspection before I purchased it. Kurt, the inspector, arrived right on time and was immediately at work. He was very thorough, professional and attentive to my questions & concerns. Although I asked a good number of questions, he always asked me whether I had any other questions before moving on to other sections of the house. He gave me tips on how to fix some smaller problems. The final report is very high quality and useful. Carson Dunlop provides a home owners manual with their report. Overall, I am very impressed by Kurt and the professionalism of Carson Dunlop. Their prices are higher than other inspectors (which I have no experience with) but I think I got my money's worth.

0 of 1 people found this review helpful.
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Company Response

Dear Ferhan from Toronto,

Thanks very much for sharing your experience with Kurt and our Company! We try very hard to provide the best information we can at the point and time of the inspection and we want our clients to leave feeling well informed. You are right - our inspection report binder is thorough and comprehensive and its packed with lots of maintenance tips etc...plus, we're here to anser all of your questions for as long as you own your home!

Thanks Again,

David Kitchen
GM/COO
Carson Dunlop
416-964-9415 ext 230

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Carson Dunlop & Associates Home Inspection

Carson Dunlop is a leading consulting engineering company that has been completely dedicated to the home inspection profession since 1978. We wrote the Home Reference Book on home inspection and are committed to delivering exceptional customer service, one client at a time.

We understand that a great home inspection is just the beginning, so we created our not-for-profit Homeowners Association. Carson Dunlop clients are automatically enrolled in the Association FREE of charge and receive the following benefits:

• FREE technical advice for as long as you own your home

• Access to group savings on a variety of home related products like home insurance and a Home Protection Plan, our
warranty

• Free RecallChek report on appliance recalls

• $200 in free Maintenance and Repair

• $200 in free Heating & Cooling tune-ups

• $100 Gift Card from You Move Me

• $70 Gift Card from 1-800-GOT-JUNK?

• Eligibility for our unique HOME CARE PLAN, appliance repair insurance

CATEGORIES
Home Inspection
PRODUCTS
- Buyer's home inspections - Seller's home inspections - Condo home inspections - New home inspections (Tarion) - Commercial building inspections - Mould and asbestos inspections - Sewer camera inspections - Thermal imaging inspections - Wood-burning appliance (WETT) inspections - Energy audit inspections - Swimming pool inspections - Well inspections - Septic system inspections - Technical home audits
SERVICES
- Buyer's home inspections - Seller's home inspections - Condo home inspections - New home inspections (Tarion) - Commercial building inspections - Mould and asbestos inspections - Sewer camera inspections - Thermal imaging inspections - Wood-burning appliance (WETT) inspections - Energy audit inspections - Swimming pool inspections - Well inspections - Septic system inspections - Technical home audits
BRANDS
Carson Dunlop & Associates Ltd. CDW Engineering
STYLES
Not applicable
WEBSITE
http://www.carsondunlop.com/inspection
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
45
PAYMENT METHOD
Major Credit Cards - VISA or MasterCard or Certified Cheque or Money Order
LICENSES
Registered Home Inspectors, National Certificate Holders, Prof. Engineers, Consulting Engineers
MEMBERSHIPS
OAHI, CAHPI, ASHI, NRCan Licensed ecoENERGY Service Organization
LIABILITY INSURANCE
Yes
DIPLOMAS
We inspect homes and train home inspectors. We are a registered Private Career College in Ontario.
PROJECT MINIMUM
Not applicable
PROJECT RATE
Our prices are typically based on the age and size of the home.
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.