Carpet Warehouse

I hired Carpet Warehouse to address all floors throughout my 3 level home, including:
MAIN LEVELrefinish the hardwood flooring (sand it & stain it a different colour), where needed replace trim with oak trim stained to match the floor, and refinish stair case banisters to match the hardwood floor;
MIDDLE LEVELreplace all vinyl flooring and all trim,
LOWER LEVELinstall wall-to-wall carpeting throughout the basement (laundry room & bathroom excluded).

When the job was done:
-my old, damaged hardwood floors looked so good that they can pass as new hardwood flooring;
-my old, bouncy, cracked vinyl floors were replaced with stylish, quality flooring that was properly secured so thankfully eliminated the bouncing effect;
-my old tile flooring was covered with stylish wall-to-wall carpeting making the basement feel cozy and inviting.

Throughout my homes flooring transformation, Dominic kept in regular contact with me and inspected the work as it progressed to ensure it was done properly and to my satisfaction.

At one point in the project, I was concerned about the slightly bouncy feeling that remained in some areas of the new vinyl flooring and I was concerned about a small area if trim that hadnt been installed as well as the other areas. To address my concerns, Dominic came by the house right away to look at these issues and he got them rectified immediately, which required parts of the flooring to be lifted and reinstalled and required a better quality trim (bullnose?) to be installed in the higher traffic area at top of the stairs.

You cannot get better service than what Dominic provides. He goes above and beyond to meet the customers needs. For example, he went to my friends place to see her flooring that I liked so that he could track down then secure a supply of it to do refinish my floorthis was not an easy task!

My only regret in the entire job was that I selected an inappropriate quality carpet. I should have purchased a higher quality product because my big dogs are prematurely wearing out the carpet due to their nails hooking it and their muddy/salty feet dirtying it. Oh well, lesson learned on my part.

By the way, I am not connected to the business in any way other than I am a first-time customer.