Poor quality door and installation
We have had issues with this company since the first winter. Somehow the bad reviews in homestars keep on getting removed.
Initially we had issues with the door stain, it was coming off because the factory didn't paint it properly. After 2 years of back and forth emails they finally agreed to come and re paint it.
This issue of ice build up has been addressed before in a previous review and they contacted me to " fix the issue". The attempted to put more sealant and foam twice!! but it didn't work. I've been having issues of ice exteme build up since day 1. They haven't been able to fix it.
This happens on a regular winter day below -10. I totally understand that it could happen on extreme winter days, but this happens on regular days too.
- Approximate cost of services:
- $3,500.00
- Company Response
Thank you for your review and sorry to hear about your experience. We have passed along a message to our Calgary branch to reach out to you to see what can be done. No company on HomeStars has the power to have any bad reviews removed. You can always confirm with them.