The timing on my AC malfunction couldnt have been worse, woke up to really hot house this summer morning. Called Cambridge and requested for a tech support. It was late in the evening before the office contacted me to let me know the tech was on the way. The tech didnt arrive until 7:50pm in which case I felt bad knowing they work long days since they did not have an earlier schedule. Vargha was my technician and he was very polite and understanding. He worked quickly and efficiently practicing safety guidelines and also general respect for our home. He was able to diagnose the issue even though it wasn't fully resolved that night he still made sure we had cooling and were comfortable. He went the extra mile by calling the office and scheduling a sales expert to come out the next day to finish the job and install a new AC with attractive payment plan. Excellent work from Cambridge service highly recommend Cambridge heating and cooling and thank you Vargha for making it a great experience.
- Approximate cost of services:
- $3,000.00
- Company Response
Absolutely thrilled to read your feedback. Thank you for choosing us, we'd love to get a similar level of appreciation from you by working even harder. Cheers.