California Kitchens and Baths Ltd

We used California Kitchens based on a glowing recommendation from our designer, and from the initial contact we have been nothing but disappointed and horrified with the owners Michael & Steve. When visiting the showroom we witnessed Michael speak to one of his staff in a way that no person should to another, disgusting. We should have known this is also how they would treat customers paying top dollar for their services. There has not been a single point of contact in which we felt appreciated. Both Michael and Steve met any request or question with extreme attitude, as if they were doing us a favour. There are many great companies in the GTA to work with, and if we could do it again we would absolutely choose someone else.

When installed, the cabinets looked great. However, the paint soon started chipping after very normal and careful use. The base mouldings started to fall apart as well. The company’s after sales service was poor. After 6 years, we are looking to redo all the doors and trims as they look terrible. We have been told by two cabinet repair companies that refinishing is not an option and that we should just reface (these are not refacing companies). A family member did their kitchen earlier; theirs still looks great after harder use. Never again.

We hired California at the recommendation of our builder to design and install new cabinets in a completely new home that we were built in 2012. One corner cabinet door never hung correctly after it's installation.

Overall, very poor quality. The cabinet doors and drawers began to chip and wear very early. The hinges have lasted and only started to break down this year (2020).

I'd probably choose Ikea the next time. Certainly better quality with a 25 year guarantee.

Poor quality cabinets are chipping. Water damage started after a few months. Never use this company! I think ikea would have been better. I am very disappointed and would never use them again, nor would I ever recommend them to anyone.

We lost several thousand dollars to these guys. Initially we were excited to work with them and gave a deposit on a $20,000 job, but within a couple of weeks had unexpected major health and financial setbacks. Michael told us, "don't worry, wait for six months and come back to us." Six months later, we still couldn't do it and several years after, we still can't. Michael won't discuss our deposit with us, so we've lost the money. Wish Homestars had reviews of these guys when we first got involved with them, because these other negative reviews show a clear pattern of terrible customer service.

We just completed our brand new kitchen renovation in December 2015. All I ever dreamed up was a new white kitchen. We found the whole team at Cakifornia kitchens to be very professional. The finite detail of the project was just amazing as everything fit in like a glove the first time. I highly recommend them and the whole team....have fun we did

The white cabinet doors and drawers they installed chipped after a year and they blamed us for damaging the cabinets. WE SHOULD HAVE HIRED A LAWYER, but instead kept asking them to refinish/repaint. NOTHING was done, they asked for money to replace all our cabinet fronts. We are living with damaged goods and are very disappointed with California Kitchens. DO NOT USE their white cabinets if you want your kitchen to last more than a year! POOR CUSTOMER SERVICE too.

Initially we were happy with the job they did but after a year or some of the cabinet doors and drawers were chipping. They blamed us saying we had water damaged them….duH! They are kitchen cabinets near water! Why did they not tell us that they are not sturdy enough for typical kitchen usage. We had to hire a lawyer to get them to fix some of them…3.5 years later many are wearing badly…ones that are FAR from any water…they are just not finished well! I do not recommend this company. On top of the so so job, they are not nice people to deal with…..

We tore out an old kitchen and built a completely new one. My parents had used California Kitchens for their kitchen renovation and were very happy with them, which is why my husband I chose them. Catherine at California Kitchens helped us design our new kitchen. She was very helpful with suggestions to make it more functional, etc. We are so happy with how it turned out. The installer was very friendly. They sent someone to check everything during the installation and after. There was a minor issue - crack in one cabinet door, and another cabinet door didn't fit properly- and they made us new ones to replace those with. It looks beautiful and we are very pleased with everything. They are not cheap but not the most expensive, high quality - you get what you pay for. Good experience.

The people at California Kitchens were helpful and built very nice cabinets. When they were ready to be installed, the cabinets were delivered at the time quoted and except for a few small issues (which were addressed as soon as they were brought to the company's attention), the installation was done well.