We were looking for a storage company to design a difficult space we had for a reach-in closet. I contacted California Closets and 2 other competitors who are also highly rated on HomeStars. The two competitors to California Closets both drew out a sketch of what my closet would look like on a pad of paper and were very hesitant to offer any more information to me about their product unless I signed on board with them. Then there was California Closets. Polina our rep was very professional and never pushy. She had an architectural background (which helped!) and sent us several options via CAD. Very professionally done. She was very transparent about the finishes and materials they were going to use. When I saw samples from the competitors I saw that the finishes were not of comparable quality and the laminate was thinner (hence why their price was lower). We even had a chance to go to their showroom (which I highly recommend) to see the end product and she spent an additional 2 hours with us going over various options. At no point did I feel any sales pressure and she was very patient with us. The only negative I would say with the company (and I brought this up with Polina) is they should have an expiry date on their proposals. She contacted us a few days prior to our showroom visit that there was a price increase which I found unnerving. In the end, we worked out a better price and a discounted rate which we were happy with. The installer she booked for us was very professional and even adjusted our hanging rods at the last minute. They cleaned up their entire workspace and were very friendly. I would definitely recommend California Closets and will be back for more services in the future.
- Approximate cost of services:
- $5,000.00