Button's Heating Inc.

In 2007, the fantastic crew at Button's replaced my old furnace with a Trane which heats nicely and is quiet, and because of their reliable yearly inspection/cleaning service, I called them again last week during a bad heatwave to quote on a replacement central A/C as my very old one had finally taken its last breath. The Comfort Consultant, Pete, took my house and finance needs into account and recommended a realiable Goodman 13 SEER A/C, and didn't try to oversell me to something I couldn't afford and didn't need, to cool my tiny house. He got the installation scheduled quickly and the install crew was knowledgeable, respectful, and made sure no waste was left behind. Even the Button's office team I've interacted with over the years, Alison and Lydie, always offer me the best in customer service whenever I've called, and so I would recommend Button's to everyone. Note: I'm very critical when it comes to work done and the wildly over-expensive quotes given on my house improvements and repairs, and I wouldn't recommend alot of firms but I can honestly say for A/C and Heating, you won't find a service better than Buttons'.

I would happily recommend the guys from Button Heating & Air Conditioning. Not only are they very easy to deal with, answer every question thoroughly and patiently and are very reasonably priced, but they know what they're doing and they do it extremely well. I am completely satisfied with their service and that is an understatement. They did a fabulous job. Thanks Todd!

Mike, Don and Rusty arrived EARLY to replace our old furnace. Not only did they do a great job, but they were pleasant, patient, answered all of my questions and cleaned up their mess. I would recommend Button's to anyone.

Button's Heating and A/C provided installation of my central air con. I had previously called one other company and felt that Button's was far superior - the 2 quotes were similar, but the sales person was more knowledgeable and more thorough than the other guy. Installation was tricky as I had just had the basement renovated (!), so the fellows had to re-route the wiring and so forth. They could have made me feel bad for this oversight on my part, but they didn't. They did the job in an afternoon; they were polite, professional and had great senses of humour! Would definitely recommend them, and would use them again.

Thanks to Rick L. in Sales, John and his crew (furnace), Todd, Jonathan and Mike (air conditioner). All of these men made life so easy for us when we had to upgrade our old boiler to a forced air system.What seemed so intimidating a project to us as homeowners was completed 'effortlessly' by John an his crew. The crew did a beautiful job. A year and a half later, when we needed an AC we didn't hesitate to call Buttons for the job. Unlike some other 'experts' in the field, the people at Buttons show up for their appointments, answer their phones, or return phone calls right away (even on weekends). Honest and dependable. Thanks! Devries Family

We purchased a brand new furnace and air conditioning system from buttons. After some research and government rebates we were able to get one of the best systems installed by them. They did the installation and we purchased both units from them for just under 5000$ with a 15 year warranty. They even do yearly inspections for free for us from our purchase agreement and it's been pretty smoothly running for 9 years now. I would definitely recommend them. The service has been great.

I found Buttons while searching for a Central AC contractor.

My first call was quickly returned by one of the managers. After helpfully answering some of my preliminary questions he referred me to Steve for an estimate. On the day of our appointment Steve phoned ahead to let me know he would be on-time; he was punctual and he was able to provide a list of suggestions.

Steve Stefoff is highly knowledgeable. After his thorough home inspection we sat down to go over the options. As part of our discussion he provided immediate written estimates which were both reasonable and competitive. He provided full prices, including taxes and any applicable rebate offers.

Our service installation was handled by Todd Button, Ryan, Mike and Mike on July 16 2012. They arrived on time and were ready to set to work immediately. Floor protection was laid down prior to the start of work. They took care to ensure the safety of any pets. They were polite and professional all the way. The removal of our old unit and the installation of the new AC went smoothly, and the job was fully completed in the time specified.

Todd took me on a tour of the finished work. After, we sat down to go over after-care. He answered all my questions and made sure to leave Button’s contact information with me.

There is something unique about a family-owned business (since 1977) that stands by its own name. From Steve’s estimates to Todd’s install, I found the dedicated staff at Buttons to be a cut above the rest. My experience with Buttons was a welcome reminder of what quality service still stands for.

PS: our furnace was installed by Todd’s Uncle, Dean Button, in 1990. His signature is on the tags. This was a pleasant surprise to all of us! (The furnace has never given us any trouble.)

We were moving to a new house and of course the builder wanted to charge too much for an A/C unit. Once I knew I wanted a Trane A/C and Bradford White water heater I shopped around. I spoke to Pete at Button's and he took the time to explain the different models and gave a reasonable quote, not the cheapest but pretty close. I wanted a reputable installer as that is the most important thing when it comes to an A/C unit.

Before I decided to go with Button's I phoned Pete a few times about some questions I had, he almost always answered his phone right away or responded quickly if I left a message. Since I was also having my gas stove delivered the same day, Pete also arrange to have to gas hooked up.

On installation day, Todd, John and Ryan came out to do the installation. They were very careful when moving everything down to the basement and it was not easy! Everything they installed was very clean and professionally done and they did not leave any mess behind.

They took the time to explain the features of each product and answered all my questions. They also gave me a number of helpful tips about the products and my furnace. A big plus was hooking up the gas stove for me.

The customer service was A+ from day one from speaking to Pete to the final installation by Todd, John and Ryan. Eveyone was friendly and I would definately recommend Button's to anyone!

I was extremely impressed with the level of service provided by this firm. They arrived when they said they would, they were polite, professional and made every effort to leave my home in the condition it was prior to the installation. Before they left they asked me if the clean up to the exterior of the premises was to my satisfaction and even offered to vacuum and help me put back the items that I had stored in my furnace room.

As I was entitled to a rebate on the a/c unit they sent me the appropriate information the next business day so I could complete this and send it back to the appropriate party. I was impressed that the rebate documentation was sent to me the next business day as it obviously will allow me to get my rebate quicker. I will definately be using this company in the future for the replacement of my furnace and hot water tank.

Firstly the initial visit from Steve Stefoff was clear and informative with no pressure put on us whatsoever. Pricing was competetive to other quotes received and warranties were excellent. Installation date was then set up and reconfirmed later.
The installation crew of John,Todd & Ryan worked through the extreme heat of 40+C on the day but kept at it and finished mid afternoon. Todd then gave me a quick walk over the new items with some basic pointers but assured me if any further info was required to not hesitate to contact them.
Overall I would highly recommend their services for anybody that may be considering similar work.
Neil & Jackie ,Sarborough On
July 6th 2012