I bought a sofa with 2 matching chairs and a big ottoman matching. At delivery the one chair was so bad upholstered that I refused to take it. It said NO, you have to wait until somebody picks it up. The legs hat to be attached and fall off right away. After an other day of pickup the other chair was what seamed OK, but later the upholstery at the armrest was worn down, that my arms rested on the wood only with fabric on top.. I had a bad brawl with the Manager ( worst person ever) when she wasn't there I talked to an other manager and asked him : if I take an other Chair--- more expensive would you take the other chair back? Yes, so I waited till delivery. I am 82 years old what they new! and when i got the chair, it was delivered to be build together by me!!!! So---- now I am sitting there with 2 ottomans and a sofa, which doesn't match.
I will never go back and have an experience so terrible again The minute they have your money--- you are garbage tro them . PFUI
- Approximate cost of services:
- $4,500.00