Blue Diamond Pools

We have paid for a pool renovation that was to have potentially started last fall or early spring worst case. We have an empty pool renovation started so we can't use it and no work for over a month. Once we make the next payment nothing. We are just getting excuses and broken promises. They complain about sub trades but we hired them not subtrades. Do not hire this company

Back in 2021 we have moved into our new home. We quickly discovered that due to a total lack of maintenance and fraudulent statements from the seller, the pool was completely unusable. For quite a while, we tried to get some quotes from different contractors but most didn't want do renovations or they would not get back to us. Unfortunately, the pandemic did further complicate things.

That, until we found Diamond Pools. From the moment we had the first assessment and site visit, throughout the whole renovation process, Chase, Andrew, Mike and the rest of the gang worked really hard to get our pool not just functional, but a quality renovation. From basically just a hole in the ground, we went all the way to a beautiful pool and patio, all working flawlessly. Every step of the way, they made sure we are comfortable with everything and made genuine efforts to meet our budget and expectations.

There is no doubt in my mind that if I were to do this again, I would choose again Diamond Pools. The people and the company are amazing and we are very happy we had the opportunity to work with them!

Thanks guys, you are the best!

I called Blue Diamond when I was in the market for a hot tub and was contemplating a pool at the same time. I pulled the trigger on the hot tub with them and I'm super happy. I'm still contemplating the pool and will definitely use them if we decide to go ahead with the project. Very easy to talk to. Responsive and professional and no pressure sales, which I really appreciated. Two of my neighbours had pools installed by Blue Diamond and both were extremely happy with the experience and most importantly, the end result.

Greg and the guys were AWESOME. They replaced my liner, fixed leaks in the concrete, changed out pool heater, filter and salt cell, open and closed and NOT ONE ISSUE. If you need anything call these guys!!! No trouble, no hassle and they do it right the first time! Diana Visentin

Greg and Blue Diamond Pools have been incredibly helpful with keeping my pool running this summer. The watercare/testing package has been amazing for peace of mind. Also, loved ‘pool school’ for learning about how the pool equipment operates. Greg is a great teacher! I recommend both these services that Blue Diamond offers.

Dave and Mike were excellent service technicians. They were very knowledgeable and provided great advice on pool maintenance and upkeep. They were clean and tidy with their work and friendly.
Highly recommended for service needs.
Thank you.

The crew they sent were great, on time, friendly and answered all my questions and the job was done for less than the estimated price! would recommend Blue Diamond to anyone..

My 50 year old pool was looking very dingy and impossible to keep clean, so I hired Blue Diamond Pools to re-plaster it. I couldn't be happier with the results. The teams they sent to do the work were professional, efficient, polite and friendly. Everyone I spoke with in the office: Chase, Mike and Andrew, were informative, answered all my questions and made me feel confident that I will be able to handle the maintenance and keep it looking as good as it does today. And the dogs approve.

We had Blue Diamond pools do a major backyard reno which was completed in December 2020. Our backyard needed a major facelift and Blue Diamond brought our dreams to reality. From the first step in the planning process to execution and final product they were there every step of the way. They answered all of our questions in a timely manner & were sure to ensure we were satisfied with all decisions. They didn't leave us hanging once the job had started, which was a huge concern when we were interviewing companies as we've had some rough experience with contractors. They are really easy to work with & have a great crew for every step of the process. We recommend them so highly, we are getting our second pool done in less than 12 months with them. We weren't planning to move after our huge reno, but stumbled upon our dream home only a couple months after the backyard was complete. Only problem was it didn't have a pool! We have already started all the planning & ordering materials for the new pool at the new house! So excited to be working with the Blue Diamond team again!

We just got our pool installed this Fall. The pool company we went with does not install the safety cover. They recommended we try Blue Diamond Pools for the pool safety cover installation. As soon as the cover was delivered to our home, I called them. They called me back right away and gave me an honest quote for the installation. Best of all, they fit us in to their busy schedule and were on site just days later. They were friendly and professional, and they finished the job in a few hours. Thank you Blue Diamond Pools for excellent customer service!