We had our windows installed about a year ago. The window quality is great. We have large windows that catch the wind and cool our home. The screens are easy to remove and the crank handle is really well designed and easy to use.
We noticed a draft at the bottom of the windows during the winter and called service. They found that the windows were installed with patches of insulation missing. We had to plan a second day for someone to come and take the borders off all 10 windows and properly insulate the gaps. We now need to have the windows re-painted.
We have been very happy with our windows, and happy with the service, however it has been an unexpected nuisance to deal with the inadequate installation.
- Company Response
Dear private user...although we cannot identify you as a customer we appreciate the review.