Better Contracting Services

Roofing
Toronto ON M9W 4P2
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Thomas in Toronto
Thomas in Toronto
2 reviews Toronto, ON
0/10

Horrible Experience

Based on Holmes TV show as a recommended contractor we got Better to do our eaves troughs.

Ran eaves and downspouts differently to what we asked. Attached one downspout to a window frame. Connected one down spout to the storm drain which is illegal in Toronto.

We got drain leaf guards on 5" troughs. Sounds great until the installed one trough right under the roof edge leaving less than an inch exposed which pushed water into our living room all down the interior wall.

Cam back and fixed the window down spout and storm drain downspout but left he old straps attached to the house.

I withheld 10% payment until they came and fixed a final few things they hadn't completed but they refused to come and fix anything until I paid in full. I didn't pay so they voided my warranty.

This was followed by abusive and aggressive phone calls and conveniently stretched truths.

Apparently the owner called me and talked to me but he must have had the wrong number.

Would not recommend, terrible experience.

Approximate cost of services:
$1,500.00
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Company Response

Sorry Thomas we dont know who you are. Please let us know your contract number so I can investigate the matter and correct any wrong doings.