Belyea Bros Limited

I called Belyea Brothers to come and check into reorganizing a hot water manifold and servicing my boiler. The "technician" showed up for the appointment, put cloth booties over his work boots on a snowy/slushy day, tracked dirty footprints through our house, reviewed the situation for all of 15 minutes max, informed me that there was nothing he could do, charged me roughly 150$ for the priviledge and, left me with a clean up job on our floors! From what I understand, there is no credit of the 150$ charge against any work that may be done in the future which makes the whole trip for this "technician" seem like nothing more than a money grab...especially when no work was performed! I will not be calling these people again and would warn others of their practices.
I am posting this now some 6 months after the above posting. In addition to the above, shortly after the "technician" visit, Belyea had my boiler red tagged which meant having the boiler replaced within 90 days. This was done despite having them over to service the boiler on many occasions and, having asked them for quotes to replace our boiler in 2016...on all of those occasions there was never any concern expressed that our boiler installation was to code. While they may have been correct on that point, I can't help but think that "red tagging" our boiler was done in part out of retaliation for a negative review. We have had our boiler replaced now, by other providers and are very satisfied with the results.

Belyea came out on an emergency service call on New Years Eve day and quickly assessed the issue. Wilson provided me various options to proceed and I decided to replace the furnace. Belyea (Wilson and Daryl) completed the replacement of the whole furnace on Jan 2! Excellent service!

One of the coldest days of 2017 and our furnace stopped working in the middle of the night: I called Belyea Bros. Early the next morning Anthony arrived, assessed the situation, explained everything and went over the options with me. Once a decision was made to replace, Wilson and Matt were here within a day to replace our old furnace. They worked non-stop for hours and they just left. New furnace is up and running! From start to finish Belyea Brother's service was prompt and professional. Thank you Anthony, Wilson & Matt - and the rest of the Belyea Team!

Incredibly clean, thorough respectful ... very diligent at explaining the cost and it’s component

Also very punctual and made me feel very confident!

Handled the switch of a rental hot water heater very professionally, on time and everything went smoothly. The crew were great

Service technician, Zahid, arrived on time, was pleasant, knowledgeable, efficient, tidy and thorough. He completed the same service last year and I had requested him again for this year. Belyea is well known in the industry and are good to deal with.

We needed to replace our 30 year old boiler and received quotes from 3 places. David F. from Belyea Brothers came to our house a couple of days after contacting Belyea Brothers and assessed our current system and needs and recommended a Veissmann combi-boiler to replace both the old boiler and our 40 gal hot water tank. He gave me some great information on how the whole system worked, how to apply for an energy rebate from Enbridge, and was very patient with the numerous questions I asked at that time and during the following week while we were waiting for other quotes. Once we decided to go with Belyea Brothers, they installed the system within 5 days of giving them a deposit- other places required several weeks for the initial assessment and/or more weeks to book an install. The installers (Paul A. and Mark) were friendly, courteous and very professional. The installation looks terrific and they took away all of the old equipment and parts (including the hot water heater) and left the whole area very clean. So far the system is working great and we should see some significant savings on our gas bill not to mention not having to pay rent on our hot water heater. The overall experience from Belyea Brothers was excellent and I can highly recommend them for a new boiler system.

Andrew and Marco are true professionals, Andrew is very knowledgeable and personable, Marco also explained in detail the system he installed the team answered all our questions and went above and beyond. They know their work.

Our water heater started leaking unexpectedly late one night. Within 15 minutes of contacting Belyea Bros. I got a call back from Stephen, who offered to come by to take a look in the next hour!

Stephen quickly determined the best option given my space (very narrow basement stairs) and budget (wasn't ready to take the plunge on a pricier tankless system). He was extremely knowledgable and took time to explain everything in detail without rushing.

Stephen had already blocked off his team of Berris and Wilson for the next day in case I decided to go with Belyea. Given the promptness of their response and my comfort in my interactions with Stephen, I decided to go with them immediately.

The next day the team showed up on time, removed the old water heater, connected the new one, cleaned up and showed me how everything works, all within just over an hour.

Fully recommend Belyea Bros. for all of your heating or cooling needs, will be using them again for some other upcoming projects for sure.

Belyea Brothers sent an email ahead of time with the name and photo of the technician, so we knew who was coming. The technician, Dylan, phoned ahead to say he was on his way, arrived in a timely fashion, was polite, neat and tidy as he entered the house. He conducted routine checks on the heating system and left things in excellent shape. This is a reliable company.