Bay Bloor Radio

Home Theater
55 Bloor St W Toronto ON M4W 1A6
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Bay Bloor Radio
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87%

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Reviews by rating (past 12 months)

Reviews for Bay Bloor Radio

Average customer rating:
8.8 10 (26 reviews)

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Gord B. in North York
Gord B. in North York
2 reviews Toronto, ON
10/10

New TV and audio/sound system

I highly recommend Bay Bloor Radio and one of their consultants, Ryan W. in particular. Ryan came to our home several times to determine what TV and sound system would work best for our family. He then priced out several options for us to consider. We bought a system from Bay Bloor Radio without ever visiting the store. Ryan took us through it every step of the way and even worked with our contractor to ensure the system fit perfectly in to a newly built wall unit. The system is now installed and it is amazing. Our family loves it, and Ryan continues to follow up to ensure everything is working perfectly. Great products and awesome customer service.

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Sony TV

I have nothing but total respect for BayBloor and their hi-fi video sales representative Mr. JE. The company handled a concern I had after I had purchased a 65” Sony TV about 6 weeks before the Black Friday sales. There was a substantial price difference which I presented to Mr. JE. He totally understood where I was coming from and said he would get back to me later that day. He did, along with a sizeable refund. A big heartfelt thank you to JE and MM for going to bat for me. I would highly recommend Bay Bloor Radio for your next electronic purchase. Their high level of integrity and customer service is beyond reproach.

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Imad Awad in Toronto
Imad Awad in Toronto
4 reviews Toronto, ON
10/10

Amazing Audio consultation and service

With no doubt the best audio store in Toronto. They were so patient and professional and at no point I felt pressurized to pull the trigger and buy. ONe of the consultants (RW) came to my home and spent a lot of time to understand my need and my family 's need and expectations in terms of audio-visual experience. His team were excellent to set up the system and he did follow up with phone calls and a visit to see the new system and test it and give feedback and share very useful information.

Will I deal with Ryan and Baybloor radio again.....110%, they are the real deal and its great to see pros who know their craft and take pride in what they do.

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David Baily  in Toronto
David Baily in Toronto
3 reviews Toronto, ON
10/10

BAY BLOOR RADIO BEST AUDIO PLACE IN TORONTO

Bay Bloor Radio had everything I needed.
I went all out to get me the best acoustic speakers and high end surround sound amplifier to give me the richest sound.

Everything was delivered on time, and set up so well, I could not believe how enjoyable it was to listen to.
Thanks Bay Bloor Radio
Defiantly recommended!

David. B

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Alex in San Francisco
Alex in San Francisco
1 review Brossard,
10/10

New Home Audio/Visual Project

The value add of a store like BBR is their installation consultants, like Ryan Wright, who will come to your home to consider every element of the project before installation. Ryan provided a detailed room-by-room breakdown of every cable, piece of equipment, and construction requirement so that nothing was missed. This made the installation process stress-free and seamless for me. I am very happy with the slick and uncluttered finished product.

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David in Woodbridge
David in Woodbridge
1 review Toronto, ON
8/10

Outstanding Service & Knowledge

Ryan and his team did a fantastic job consulting with us on an extensive audio visual plan for our home renovation. He guided us through the technical jargon and was able to recommend systems that best suited our needs. He was always available to troubleshoot questions that arose after the installation. Everyone at Bay Bloor was a top notch professional.

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Marty Cutler
Marty Cutler
12 reviews Toronto, ON
10/10

FANTASTIC SERVICE!!!

The amazing staff at Bay Bloor have delivered the highest level of customer service. I bought a new giant screen TV and sound system and the service from installation to after-install adjustments was amazing. This is the place to go to buy your home entertainments systems and to receive first class service.

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Peggy Mierau from Scarborough
Peggy Mierau from Scarborough
2 reviews Toronto, ON
10/10

Bose Wave Music System

I purchased this product several years ago from Bay Bloor Radio. The salesperson took the time to show me various products and explain the benefits of each one as well as prices. In all the years that I've had it, it has met all of my expectations and more. My parents also subsequently purchased an identical item and they've been very pleased with it (although not purchased from Bay Bloor Radio). I was treated very respectfully by their staff and would not hesitate to recommend them. An old friend of mine dealt with them for years without any issues.

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Garry J in Toronto
Garry J in Toronto
1 review Toronto, ON
0/10

Television

Not a great experience at all. Bay Bloor delivered and installed a new smart tv to my home in March 2017, same size to the one i previously had. Got a call from installer (my wife was at home taking delivery) and he told me the screws would not line up with the existing stand. In the end, it was left 'hanging' on the bracket as opposed to being fully secured. Swivel function no longer worked. I ended up using twist ties, but I'm not comfortable with it. Installer did not tell sales guy, who i went in to see a few days later for advice. He had no idea. Heck, by that point I was even willing to spring for a new stand. Really problematic thing was I asked for their pros to come and do in the install, and that i was willing to pay above and beyond the $100.00 delivery fee just to get it done. Follow up email, no response. I'd never go back now, even though I've made purchases of headphones, remotes, plenty of bose products - and more! - throughout the years from Bay Bloor Radio. Really, really disappointing experience, based on the reviews I've read here. Even though the TV is great, I can't recommend Bay Bloor.

1 of 1 people found this review helpful.
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ProTech
ProTech
5 reviews Mississauga, ON
10/10

Assistance with Sound Troubleshooting

I had two issues with my Nuvo sound system implementation, which started acting up after 4 years of working flawlessly.

1) An LCD display panel that stopped functioning in one of my zones
2) One of my 5.1 speakers that had begun buzzing intermittently

I had a technician by the name of Frank at my home today to work on these issues, and I was very impressed with his level of expertise. I am a technical person so I have a good grasp of when someone knows what they're doing. Frank had the right tools, the right approach, and everything he did made sense. He methodically and efficiently solved both issues for a very reasonable price.

This is my second time having BayBloor technicians over to help with troubleshooting, and on with occasions, they have been absolutely on point.

Highly recommended.

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