We had Jerry do work for us twice. In 2008 he completely renovated one bathroom including reinforcing the drain in the shower. He did a beautiful job, stayed within the written quote he provided initially along with his licensing and other information without us having to ask. He also installed a fan and a new ceiling on our second bathroom. He was polite, efficient and easy to work with.
Fast forward six years. We had a different contractor and his team doing a number of repairs in our homes, mostly painting. They installed new laundry tubs - this is where the washing machine hose drains. And this is where the problem started. After cleaning out that drain and installing the tubs, with the first load of laundry, water started leaking out of the drain pipes under the tubs. The contractor came to fix it and said it was fine. Well, the next load of laundry ended up with an even bigger leak coming from the drain pipes. Called the contractor again – the third time he “fixed” it we still had the same leak. After several trips to a laundromat we decided to call Jerry as we had such a good experience with him previously and were prepared to pay someone else as opposed to continuing with the frustration of the current contractor. Jerry came out, fortunately for us the same day, to identify the problem and then came back within a day to actually fix the problem for good. Seven days and many loads of laundry later we are leak-free.
We would highly recommend his services.
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- Company Response
I would like to thank this client for calling me back to fix something I do not normally fix someone elses problems I personally fixed her problem to their sat and look forward to helping them with any projects in the future thanks Jerry and Mary