One of our biggest problems with our basement renovation project was the fact that we didn't know any contractor from a past experience. We talked to some “contractors” recommended by neighbours but we didn't feel right about them (they were like too informal for us). One day a co-worker mentioned to me about Homestars.com. I did a search and selected four of the contractors with good reviews. The first one on the list was “Basement Experts”. So, one night Stan came and he spent like 2 hours with us talking about the project and which options were available. Honestly it felt right to do the job with them. We saw the rest of the contractors I found on the Homestars.com site but we knew “Basement Experts” was the one. The quote was not the most expensive, neither the cheapest but it wasn't about the money. Stan transmitted a sense of Peace of Mind which we were looking for in a project like the basement renovation. He delivered what we agreed and they whole team went the extra mile with us. Stan, Edward, and the whole team were just great. It was exactly what I was looking for; I didn't need to be worry about who was coming to do what. Stan and Edward were in control on the execution of the project. We were watching different crew of people going back and forth according to the work required. Everything happened according to the plan and the same way Stan mentioned. No surprises, no extra cost. I'm so happy because finally we found a group of professionals that I can count-on for this type or work. Even more than that, Stan provided some contacts for other professionals I need for other work. I will recommend this company over and over. They are the right option if you want to have peace-of-mind on your renovations.
- Company Response
We pride ourselves on offering true value to our clients; quality workmanship at competitive pricing. More than that, our high standards of customer service and really paying attention to the needs of our clients is what we feel sets us apart. We enjoyed working with you on creating your lovely new basement space!