Backyard Getaways Inc

Got our pool put in several years ago and were left impressed with every aspect of the process. We’d recommend Backyard Getaways to anyone wishing to have a pool installed.

We were looking to replace our existing rock garden with a retaining wall and replace some existing concrete around the pool. One of the major issues was getting equipment in the area to remove the debris. BYG suggested they could do it manually thereby no damage to the property with equipment. From the quoting process to the completion of the project we met with professional, personable and knowledgeable people. Regi was great to work with. He was easily accessible and always responded in a timely manner. The contractors had a tough job removing the concrete, bringing in the materials during some of the hottest days in the summer. They were polite, easy to talk and discuss ideas with. At the end of each day they would clean up and ensure we were happy. The end result was exactly what we were hoping for and more with no revisions to cost or time. We have recommended BYG to neighbours and friends with confidence that they too will be pleased with working with BYG. Thanks guys..

Thanks to Regi and his team who did a fantastic job on my yard. A total facelift of an existing pool with a new deck and patio. Friends and neighbors are stunned when they see the change.
I have never dealt with a contractor that was so accommodating and easy to get in touch with as Regi. Any phone call or email was responded to within an hour, any issue was resolved within a day. Minor changes were handled immediately with no "that's not in the contract" or "that will be extra". They do their job and they do it very well.
Thanks Guys. I will definitely use Backyard Getaways for any future projects.

Thanks to the great work from John, Regi and the team at Backyard Getaways! We now have a truly amazing backyard. The team was professional and knowledgeable from the sales and design, to the construction of Patio, walkways and porch. The design phase was stress free, the construction work was well organized, with a lot of effort placed on the details that would make the final result exceptional. We were very pleased with our choice and would not hesitate to recommend this great company! Thank you,

Simply Put - Thanks Daphne for your Excellent Customer Service every time we come to the store to get pool supplies or call if we have any questions! Also the crews that come to open and close the pool are Professional and Efficient always.

I have always wanted an outdoor pool in my backyard but was worried about maintenance, this company showed me and made me feel really comfortable about it!! I am so happy I chose this!

My husband & I hired Backyard Getaways to restore & renovate a 30 year old pool and to install an expansive stone patio around the pool and house. We are very happy with the results, the pool & yard look amazing. Money well spent! From our initial contact with Backyard Getaways we have felt
comfortable & well informed by Reggie Petrocelli. From the start date to the finish, Reggie kept in contact with us and guided us thru the entire renovation. A great deal of attention was paid to details on the job and it shows in the completed project. The employees of this company are amazing and hardworking. I was always impressed by how much they accomplished every day. The foreman was well informed and helpful and so were each & every member of the crew. Backyard Getaways are complete professionals from the office to the job site and they are very knowledgeable in every aspect of pools or patios. I would definitely recommend this company. You will be happy with the results and impressed by the well-mannered, hardworking crew. It was great having a company that pays attention to the details so you don't have to.
I would hire this company in the future.

Our family has enjoyed a Backyard Getaways’ pool for the past four summers and we continue to use Backyard Getaways’ services. We appreciate their professionalism and commitment . Their timelines are realistic and workmanship is second to none. Their transparent customer service is refreshing and I respect that when they don’t have an immediate answer to my question, they will get back with the best answer or solution. I would recommend Backyard Getaways to anyone who is looking to build a new pool or get reliable pool service.

We had our pool installed by Backyard 4 years ago and were and are extremely happy with their fast and friendly service. We have had them open and close our pool every year and they always leave the yard clean and even provide helpful hints for use to keep all working properly during the summer season. Every time I drop off our water sample in the summer it is tested by Daphne and we are provided a detailed report and provide all information to keep our water safe and healthly for all to enjoy. By the way our pool is a salt water system and I would not get any other system it is very easy to maintain and we LOVE it. Keep up the GREAT work Backyard and we look forward to many years of your continued Customer Service and attention to details.

I began to use BYG a few years ago as a referral from a friend. They deserved it and I have referred other friends to their services.
My pool openings and closings are done by BYG. I could do it myself but their attention to detail and service level makes them the ideal choice.
I have had my liner changed by BYG and converted to a salt water system. The work was done on time with an excellent overview of what was required, how much it would cost and the benefits of the products I was chosing.
The best recommendation I can provide is largely due to their responsiveness. Few home renos / repairs go perfectly, however it is the ability of the service provider to take corrective action when required and make sure the homeowner is at ease.
A big thumbs up for the folks at BYG. They get my top service marks!

DH