We decided to convert our basement laundry room into a combined laundry and full bath. We interviewed several contractors and John from Avonlea stood out as being very knowledgeable. He also had no issues working with a permit - which surprisingly many contractors don't want to touch.
The job started on time but we ran into an issue when the floor was opened up to do the rough ins. Due to the location of the existing drain we weren't able to locate the toilet where we had initially wanted it. Also at some point the existing plumbing stack had been modified in a way that no longer met code. John immediately scheduled a meeting the next morning at my house with himself, Domenic, and Clive (who did all the work except the plumbing). We figured out a new design and John gave me a fair additional cost for fixing the existing stack and reframing a wall to make the room a bit bigger to account for the new design.
After that the job went along perfectly and we are very happy with the results. What impressed me most about Avonlea was the communication. John never took more than a few hours to respond to my emails - even though I probably asked more questions than any other client for such a small project. This was gave me a lot of confidence in the company. Clive also clearly took a lot of pride in his work and it showed in the end result.
I definitely recommend Avonlea for your next project.