John and his team were a great example of how a reno should go. During the initial quote, he took some extra time to check in the bsmt if we had galvanized pipes (which would increase our cost). His knowledge and experience was clearly apparent in our conversations. He is a direct communicator who doesn't overpromise and has high regard for his staff and their skill set. I felt comfortable in trusting the staff to their work as there was regular communication and the work quality was easily discernable. The main staff (Olympio and Calin) were very skilled, efficient, and respectful workers. They kept to their proposed timelines. John was prompt in answering any of my questions via email throughout the process. I would rehire Avonlea again as they made this process comfortable and safe, especially for a homeowner with a first-time reno.
- Company Response
Thanks Catherine. I know you were a little hesitant with the process at the beginning as it was your first renovation but I am glad that we were able to make the process as smooth as possible for you and you were happy with the results.