Avenue Road Roofing

Great customer service, very up-front and honest on the repairs required. The repair work was done very quickly and I would highly recommend this company for your own roof work.

Answered my call when I called and had someone out promptly for a quote.Excellent response time for my emergency repair., getting it done before a big rainstorm. Excellent job on reshingling on my porch. Would highly recommend this company.

Everything went well from the start with T.F. the sales rep, to B.A. at the office, the person who checked the job and the job itself. Thanks

(Avenue Road Roofing did work in 1999 as well as a couple of times in the years to follow)

We called the first time due to lawn signs and crews in the neighborhood, we called the second time because of the first experience.

(Alum work aswell as flat roofing work was done)

Thank you D.E. and the crew who preformed an exceptional job, K.T.,supervisor, B.A. and B.B. and everyone who made sure everything went according to plan from Avenue Road Roofing. Also a great clean-up job, not a piece of "anything" left on the property or the neighbour.

D.A. Was fantasitic. Compared to other sales reps who came to quote he really took the time to consider our roof and other needs. He instilled us with great confidence that Avenue Road Roofing were the right choice. Not only that, but when the job was finished , we called him about a problem with acouple of downspouts and he came by and fixed one right away,and came by on a SUNDAY to fix the other, doing this at no charge! Unbelievable. He said he just wanted us to be happy. Well, we are. Our experience of the roofing work was interesting in that it wasn't problem free, but that whenever we contact Avenue Road about a problem the response is swift and there was no hesitation or argument. So I'm not left feeling like there were problems because they were resolved so easily and satisfactorily. Great. Would happily recommend Avenue Road Roofing to others (in fact, we already have) and unreservedly recommend you recognise what a great staff member you have in D. A.

"Professional from start to end, workmanship was excellent & T.M. is a great representative for your company! Though we only had eaves done we will be calling you to do our roof when the time comes! Thanks for your service!"

By roofing standards this was a small job. But Avenue gave it full attention. The workers found that the subroof (plywood) was in bad shape. I expected them to ask for more money. To my pleasant surprise they just fixed the problem without comment or charge. Excellent!

Thank you for your letter inviting us to comment on your services. We were delighted with the efforts your people applied to our project from our first contact to the last. We initially met with D.A. who was kind enough to come to our house on three occasions even responding to a cell phone call on a Saturday evening well before we had signed a contract. He was both thoughtful and thorough in his appraisal and it was the professionalism he demonstrated as well as the excellent reputation of your company that finally resulted in our choice of Avenue Road Roofing. We were then contacted by B.A. from your head office who fully informed us of what would take place at our house over the next few days. We continued to hear from her throughout the course of the project and because of her we were never exposed to any surprises along the way. Finally we have to comment on your crew. They worked quickly and professionally and whenever a challenge arose for them they were quick to point it out to us. On one occasion late in the day an area was discovered on our roof that had significant rot. Before we could get inside to receive the detailed message that B.A. had left for us about the issue your crew was explaining what they had found and assuring us that the carpenter was on the way. J.C. soon arrived having been unexpectedly pulled off a job in Aurora. He immediately started the job and continued to work until 8:30 in the evening until the job was completed. You should be very proud of your people Mr. P. (President) They are a tribute to your organization. Once again thank you for inviting us to comment on them and on the job they did at our home we could not be happier with the work they did.