Avenue Road Roofing

Roofing
Toronto ON M6B 1P8
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HomeStars  >  Roofing in York  >  Avenue Road Roofing   >  Premature aging of roof
susanne holunga in York
susanne holunga in York
1 review York, ON
10/10

Premature aging of roof

The last time i wrote about Avenue Road Roofing, I had a complaint about the BP Rampart shingles that they used on my roof. After very successful negotiations, they agreed that the shingles were faulty and fixed my roofing problem. BP did nothing, nor did they acknowledge that theshinges were faulty. Out of 10, I give them 10 for both satisfaction and recommendation. For sure, Avenue Road Roofing has lived up up to its reputation as the number 1 roofing company in the city. Thank you for your help and support.

Approximate cost of services:
$6,000.00
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Company Response

Thank you very much for your kind words. It’s been our pleasure to work with you on this and I’m very glad that we were able to resolve this in a satisfactory manner.
Cynthia P.
(Executive Assistant)
Avenue Road Roofing

Previous versions of this review:

susanne holunga in York
susanne holunga in York
1 review York, ON
0/10

Premature aging of roof

I noticed that most of the poor reviews are related to warranties. My roof is almost 10 years old and has started to show wear (e.g. curling and bald spots). I was told by the warranty inspector that my shingles were substandard. This was also affirmed by Doug Cochrane who explained to me that my shingles were from a batch when asbetos was removed leaving them "below standard". Now I am responsible for filing a manufacture warranty because Avenue Road is not taking responsibility for the product they chose and put on my roof. Although they will help me file the manufacture warranty complaint, both men have indicated to me that pursuing the manufacture warrantry is a long and pretty well futile process. So where does that leave me? They claim to have shingled over 40,000 roofs. Doesn't that make them the roofing specialists and yet they chose to use substandard shingles on my roof. Where is Avenue Road's responsibility in all this? Call them for a new roof and your message is answered quickly; call them when there is a problem and you'll be lucky if you can get hold of them. At the bottom of their webpage reads "delivering expert roofing".

Approximate cost of services:
$6,000.00