Work was great - price was not
Was very happy with the service, it was quick and did what I asked but when I was invoiced 30% more than I was quoted, I was confused. Called for a resolution only to have the manager and yell at me, the owner get on the phone and yell at me, and then call me back 10 minutes late to yell at me again. I'd avoid them.
- Approximate cost of services:
- $200.00
- Company Response
Hi Glen, we admit we became exasperated with you when we did our best to provide prompt service during the Christmas holidays and nobody was at your home at the time we agreed. As regards the pricing we quoted the entire job and parts accurately after we had determined what had broken. Your wife gave us the go ahead to install a set of cables on both garage doors. The total amount you were billed was exactly as quoted. We spent a long time with you on the phone trying to explain the listing on the invoice.