Aubrey's Appliances Service

Aubrey was very professional, knowledgeable and prompt. He inspected and repaired our washing machine on the spot and provided recommendations for our dryer. He was very careful to follow all covid spread prevention measures.

Very satisfied and will hire again!

Aubrey called on a Saturday afternoon. I told him the issue with my LG washing machine, he gave me some tips over the phone on what might be the issue and how to resolve it.

Right off the bat he told me he could not help me since LG washers can only be serviced by LG authorized agents. No other repair man I’ve spoke to in the past has told me LG can only be fixed by LG specialist, he was a breath of fresh air.

he did spend the next 10min listening to my washers issue and offered some tips/solutions.

He was very friendly and professional. I would have hired him in a blink of an eye. I’ve saved his number, I will hire him in the future when another appliance breaks down.

We had an issue with our dishwasher where the electrical cable, drain hose and a door link needed to be replaced. Aubrey did an outstanding job. He was really quick to get back to me when I first contacted him, took the time to understand the issue and explain what he would do, got the parts required, and did the work efficiently and cleanly. He also pointed out a plumbing leak under the sink. He is very polite, pleasant and professional. No hesitations whatsoever recommending him. Top notch.

My refrigerator stopped working, and Aubrey got back to me right away and came the same day to fix it. He was very professional, fixed the problem and gave suggestions for maintaining it. I would not hesitate to call him again.

This is the second time that we have used Aubrey. He is a very honest and diligent person and tackles each problem in a very methodical manner. The repair took several weeks but that only because the required part was not readily available from Samsung. We will call Aubrey again when the next appliance breaks and highly recommend him.

Aubrey is a genuine, honest, straight forward repair professional. It is no wonder he received high ratings on HomeStar and I want to add that he never once encouraged us to even post a comment here. He receives positive reviews because of his good honest service and work. He responded to all of our calls promptly and worked around our hectic schedules. He didn't charge us for the first visit as he needed time to assess the problem. While it did take longer and cost a bit more than expected to repair our dishwasher, it was worth it because Aubrey did a thorough job to make sure he fixed the root of the problem. He showed us everything he was doing and wanted us to understand how to prevent future problems, not only with the dishwasher but with other appliances. A real gem! I wouldn't hesitate to use him again and strongly recommend him.

Aubrey was a breath of fresh air - he takes such pride in his work. Was excellent at communicating what the problem was, what needed to be done, provided quality service and was professional throughout the entire experience. I will not hesitate to call him the next time I need something fixed in my home, and will be recommending him to my friends.

Quick, efficient service. All work was done in a very reliable manner. We contacted the company on a Thursday evening and the work was completed Friday morning. I would absolutely use the company again.

Aubrey showed up ready to tackle the problem with the dryer. He was polite, knowledgeable, and courteous. What stood out was his clear commitment to his trade and to the quality of his work.

Aubrey was recommended to me by word of mouth from a colleague of my partner. We used him in 2014 for washer issues and again in 2017 for washer issues. He diagnosed the problem and was responsive to calls. Aubrey takes pride in his work and I would recommend him to anyone who wants someone who is trustworthy and thorough. He prefers phone calls and is quite responsive to come back again to sort out the problem if things don't totally settle after the first visit. He is also mindful of cost and will recommend replacement if service costs exceed replacement costs. He is definitely "old school" in the best sort of way (a small business operator with integrity, who knows his appliances, and is professional and friendly). I've not used email/internet but would suggest to call him directly if you want the best response.