Aubrey is a genuine, honest, straight forward repair professional. It is no wonder he received high ratings on HomeStar and I want to add that he never once encouraged us to even post a comment here. He receives positive reviews because of his good honest service and work. He responded to all of our calls promptly and worked around our hectic schedules. He didn't charge us for the first visit as he needed time to assess the problem. While it did take longer and cost a bit more than expected to repair our dishwasher, it was worth it because Aubrey did a thorough job to make sure he fixed the root of the problem. He showed us everything he was doing and wanted us to understand how to prevent future problems, not only with the dishwasher but with other appliances. A real gem! I wouldn't hesitate to use him again and strongly recommend him.