AtlasCare

Heating & Air Conditioning
Oakville ON L6H 5V9
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Reviews for AtlasCare

Average customer rating:
9.5 10 (2356 reviews)

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Constantin Fishkin in North york
Constantin Fishkin in North york
1 review North York, ON
10/10

Central A/C repair

Our 25 year old Carrier stopped to cool at night. Next mornig I called AtlasCare and the master arrived exactly at beginning of the time slot. He found that problem was in broken starter, replaced it and spared us from immediate shopping for new conditioner

Approximate cost of services:
$400.00
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Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

Alison T in York
Alison T in York
4 reviews York, ON
10/10

Air conditioner repair

When my a/c broke down on the HOTTEST day recorded in Toronto history I assumed I would have to suffer - BUT - AtlasCare had a technican out within 3 hours. He was professional, courteous and knowledgeable - he fixed the problem, balanced my airflow, and my house is cool again!! AMAZING service, I was blown away by the fact that they could assist on a day when most of Toronto was probably calling in for service. I wouldn't hesitate to use them again!

Approximate cost of services:
$150.00
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Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

Brian
Brian
5 reviews TORONTO, ON
10/10

Duct Cleaning - Air Conditioning Service

Atlas came right on time the AC person first in the morning - was very helpful - explained that the unit we had was in good shape - replaced one part and finished quick.

Duct Cleaning came in the afternoon - great job ducts look perfect.

Approximate cost of services:
$500.00
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Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

Keith in Scarborough
Keith in Scarborough
1 review Scarborough, ON
2/10

Furnace install

Found them to be unprofessional. they chopped up my hardwood floors pretty bad trying to cut holes for the cold air return. Seems their crew hasn't mastered the art of using a saws-all. they did not even offer to make it right. Also the new furnace warranty is a sham, it is nothing more than a service agreement that you have to pay for.

Approximate cost of services:
$2,500.00
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Company Response

Thank you for your comments. At AtlasCare, our goal is to provide our customers with professional “red carpet” service each and every time. It is one of the most important aspects of our business. That’s why I was deeply concerned when I read your remarks.

As Vice President of Sales and Customer Care, I assure you that our technicians receive vigorous training and are certified with a number of highly-accredited organizations. Further, I must note that the AtlasCare Unconditional Warranty is much more than a guarantee of service, it is a guarantee that our customers will be protected if their furnace ever breaks down.

I would like to sincerely apologize for not meeting your expectations and wish to speak with you to learn more about your experience. Please call me at 905-829-1296 or email me at mgrochmal@atlascare.ca so I can discuss this matter with you personally.

Thank you,

Mike Grochmal
AtlasCare Vice President of Sales and Customer Care
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

patrick mcgrade in Etobicoke
patrick mcgrade in Etobicoke
1 review Etobicoke, ON
10/10

new thermostats

I needed new thermostats in my house and I have a number of diferent units that heat and cool the place due a major removation. Atlascare responded quickly to my questions and laid out my options clearly. They came and installed them right away and arrived when they said they would! The installer was very polite and professional and took the time to show me how they worked and didn't leave any mess or garbage behind. All in all, a very good experience.

Approximate cost of services:
$500.00
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sam  in Mississauga
sam in Mississauga
1 review Mississauga, ON
10/10

service call

My ac broke down and I needed it fixed. I called Atlas Care and Randy from the service division came out and did a great job repairing it. Very professional and knowledgable.

Approximate cost of services:
$200.00
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Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

Marlene R in North york
Marlene R in North york
2 reviews NORTH YORK, ON
10/10

furnace and air conditioner

We needed to replace an old system. We researched and got quotes personally from three other HIGH END companies in the city. ATLAS CARE proved to be the BEST CHOICE. Initially we met with Gus K who was knowledgeable, courteous, and dillegent. He also helped us with a time sensitive problem. He proved to be a wonderful representative/front man for ATLAS CARE.
Once the contract was signed, we were further impressed by the ATLAS CARE Installation Team of Gary ,Mark and John. All these gentlemen have an extremely good sense of work ethic.
ATLAS CARE gave us:
1. a competitive price
2. complete knowledge of the product and installation
3. respect for our own home through their cleanliness and expertise in getting the project complete from initial introduction through to installation.

Approximate cost of services:
$11,000.00
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Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

Stephanie in Mississauga
Stephanie in Mississauga
2 reviews Mississauga, ON
10/10

New Furnace

My furnace DIED on the hottest day of the year! Michael Grochmal and Jeff Maun came out to my house AFTER HOURS to comprehensively assess the situation and give our family the best possible advice. We ended up turning in our mid-efficiently junky furnace, which was too big for the house to begin with, for a high efficiency furnace that was installed in a matter of a couple of days. The service installers were incredible, leaving no mess, and the customer care was beyond exceptional. AtlasCare also took care of my furnace ventilation and humidifier on the same day!

DO NOT waste your time looking around to find the "cheapest" or "best" deals. AtlasCare will ALWAYS give you 110% (we've also purchased an air conditioner for our current home and a furnace for our old home from this company) and what's more, they are always honest and always caring. Honest, hardworking companies who actually care about their customers DO exist and AtlasCare is most certainly one of them.

Approximate cost of services:
$5,500.00
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Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

Marti in Etobicoke
Marti in Etobicoke
1 review Etobicoke, ON
10/10

AtlasCare Goes Above and Beyond!

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

As a Real Estate agent in the Toronto area, I recommend AtlasCare to everyone who asks. Fraser, specifically has gone over and above the call of duty to help me out on homes that I am selling that have issues or that have had inspections where questions and concerns have come up.
Fraser is never too busy to help me out and his personable nature and professionalism have always stood out to me and my clients. I am always happy to refer clients, friends and family to Atlas!

Approximate cost of services:
$1.00
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Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

Doreen Miller in Etobicoke
Doreen Miller in Etobicoke
1 review ETOBICOKE, ON
10/10

Service calls

On November 30th, 1974, Atlas Air Conditioning Company(as it was called then) installed our air conditioning system, which is still functioning today. Atlas also installed a new furnace in our home in Nov. 1998. Also performed a duct cleaning in 2010.

Since 1974, we have had excellent service and great service technicians, most notably Vic, Rick, and most recently, Nimo.

Nimo who has been to our home on two occasions is prompt, efficient, polite, and has no trouble dealing with questions that a couple of senior citizens may have. He is a cut above many technicians or service personnel from other companies, who have done work for us in other areas.

We have come to expect the best from Atlas, and to date, we have received it.

Approximate cost of services:
$480.00
Was this review helpful?
Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about AtlasCare

Welcome to AtlasCare, a family-run business that has been serving the Greater Toronto Area since 1932. With 88 years of experience, we provide top-notch HVAC and plumbing services, ensuring your home is comfortable and safe.

At AtlasCare, our services cover everything from furnace repair and air conditioner service to water heater maintenance and smart thermostat installations. Additionally, we offer expert plumbing solutions, including drain clearing. With AtlasCare, you have access to a complete range of HVAC and plumbing services customized to fit your needs.

We adhere to strict safety protocols, including disinfecting our equipment, practicing enhanced hygiene, wearing protective gear, and facilitating contactless interactions. This allows us to offer essential services while prioritizing the well-being of our customers and team members.

We're proud to have earned numerous awards for our commitment to quality and customer satisfaction, including the HomeStars Best of 2020 Award and the 2020 Consumer Choice Award for Air Conditioning and Heating Contractors in the Greater Toronto Area.

As your dependable local partner, AtlasCare is always ready to assist you—24/7. Whether it's a routine maintenance check or an emergency repair, we're here to ensure your home systems are functioning perfectly.

Join the AtlasCare family today and experience the peace of mind that comes from our award-winning service. Contact us anytime to schedule a service or to learn more about how we can enhance the comfort and safety of your home!

CATEGORIES
Heating & Air Conditioning and Plumbing
PRODUCTS
Furnaces, Heat and Energy Recovery Ventilators, Air Conditioners, Humidifiers, Air Purifiers, Air Filters, Boilers, Water Heaters, Smart Thermostats, Plumbing Pipes, Toilets, Faucets, Reverse Osmosis Systems, Drain Pipes
SERVICES
Furnace Installation; Furnace Replacement; Furnace Inspection; Furnace Maintenance; Furnace Tune-Ups; Furnace Cleaning; Air Conditioner Installation, Air Conditioning Maintenance; AC Inspection, AC Repair; Mini-Split System Repair; AC Tune-Up; AC Cleaning; Duct Cleaning; Dryer Vent Cleaning; Boiler Installation; Boiler Maintenance; Boiler Repair; Water Heater Installation; Water Heater Repair; Custom HVAC Solutions; Home Comfort Protection and Maintenance Plans; Plumbing Solutions and Emergency Service, Sump Pumps, Toilet, Sink and Faucet Repair and Replacement, Drain Clearing, Waterproofing, Water Purification, Clog Clearing, and more!
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://atlascare.ca/
YEAR ESTABLISHED
1932
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking (Guaranteed Comfort Protection Plans)
LICENSES
Technical Standards and Safety Authority (TSSA), Certificate Number #R00282
MEMBERSHIPS
HRAI, ASHRAE, HIP, CAFE, CFIB, Oakville Chamber of Commerce, Nexstar Network, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Most equipment installed by AtlasCare is guaranteed for between 5 to 10 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.