Arbor Garden Centre

Landscape Contractors & Designers
ON L0B 1E0
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32%

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Reviews for Arbor Garden Centre

Average customer rating:
3 10 (3 reviews)

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Private User
Private User
Private User reviews Oakville, ON
0/10

Installed 10 cedars. 9 died. No accountability.

I purchased 10 cedars and a juniper from Arbor and had them installed by the company. It felt like they just threw them in and left but I didn’t complain since I though these guys are professionals at planting trees. 9 of the cedars and the juniper died a year later. I called the company and they are not taking any accountability. I called over 10 times and just get the run around. I lost my receipt (that was hand written) and they have no way to check my warranty. I will NEVER go back.

Approximate cost of services:
$1,800.00
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Village Aunt in Toronto
Village Aunt in Toronto
2 reviews Markham, ON
0/10

Unprofessional, unaccountable, stay away from them

I hired them to make two flower beds. The original area was full of shrubs and weeds and had been left wild before I moved in. I told them to get rid of those stuff and replaced by compost good for flowers. I also paid nearly 700$ to buy flowers from them at a "guaranteed " price. Turns out, the roots of shrubs were not removed, weeds were not cleaned, flowers are dead. I sent them two emails followed by a call, they just pushed back by nonsense. Never had an attitude to solve problems.
Just a waste of time and money and get yourself angry.

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

I am very sorry to read that you are not satisfied with your garden clean up a month ago. Weeds come from the air and it doesn't take long for them to get established. Unfortunately it is a continuous job to keep a garden weed free, especially an acre garden. Please don't pull the lilies out as they are dormant, and not dead. You can however cut them back if you are not happy with their appearance at the moment.

We will be happy to provide you with any more information about maintaining your garden.

Kind regards,

The Arbor Garden Team

Rob from Oakville
Rob from Oakville
9 reviews Oakville, ON

First Review

9/10

Landscaping

Have used them twice to do landscaping on our yard. They are a garden centre but a lot of people don't know that garden centres also do landscaping and it's usually a bit cheaper than calling a 'landscaping company'. Had the grade my backyard and put in a patio stone pathway to the front of the house, re-do the front and back with new grass (inherited crappy weed grass when we moved in). and put in a raised area along the back fence for flowers. Job was done fast and looked great when done. They come out and give a quote, and stuck to it....no tricks....this was appreciated. Second time, had them come out to put in a patio stone area on the backyard that I could use for a kid play area. Happy with the results again, so happy to call them if I ever have another need come up. The cost I put in for the review is related to the second time.....first job was bigger.

Approximate cost of services:
$750.00
2 of 2 people found this review helpful.
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