Called them in to repair a Kitchenaid range that intermittently lost its display. They told me it needed a new keypad and we gave them the go-ahead. This cost 230 +HST and they came back to install it. The problem came back within an hour after they left. They then told me it needed a new main board for another 250 or so. When this part came in the problem did not go away! I asked for them to give me back the original parts as they clearly were not the problem and they refused. They also refused to give back any of the money I had wasted paying them for their inept service. I pointed out that I had paid them over $500 dollars to to repair a 10 year old stove and they had not fixed the problem. When my wife complained to the repairman (who was the husband of the owner) he yelled at her and we threw them out of the house. They told me to sue them and had their lawyer call me the next day! They have refused to refund anything.
These people are thieves and I recommend most strongly to avoid them.
- Approximate cost of services:
- $500.00