diane in toronto
diane in toronto
1 review ,

First Review

10/10

bed and side table purchase

I’d been searching for a bed for some time now. My preference was for a platform bed – simple, Japanese style and not heavy. I had been to quite a few furniture stores and discovered prices for beds had skyrocketed since my last purchase over 15 years ago. I did a web search and found Ante Modern Furniture and Home Decor. I went by on a Sunday and found the store in the middle of renovations. That did not deter Zina Vanir from the great customer service she gave me and my friend. Upon entering the store, she immediately got off the phone and asked us if we needed any help. She also apologized for how the store looked. She was attentive without being overbearing, respectful of our time, and had a great sense of humour. She managed to help other customers in the store without losing sight of us. After answering my questions, I was interested in a bed and two night stands (see photo). I didn’t purchase it right away as I had to ensure it would fit in the room. Zina gave me the measurements, detailed info, and pricing with no hardcore sales pitch ie: we only have a few left so you should buy now. She simply said “call me if it works for you”. The next day I confirmed the purchase via e-mail and the deal was done within a half hour. No stress shopping – it does happen!

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Thanks for your feedback Diane. We appreciate your business and are happy to hear you had a great experience with us. We make every effort to give our customers a stress-free experience - glad that's what you had!