Alliance Floor Source

Floor Retailers
Concord ON L4K 4G9
Write a Review
Write a Review


HomeStars
Floor Retailers
Alliance Floor Source
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Alliance Floor Source

Average customer rating:
9.7 10 (536 reviews)

Sort by

MC from Toronto
MC from Toronto
1 review North York, ON
10/10

Hardwood and carpet installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We hired Alliance Floor Source to install hardwood flooring in our house and carpet runner on our stairs. Timea was very helpful selecting the materials. Small issues were looked after promptly. We are happy that we selected Alliance,

Approximate cost of services:
$9,000.00
Was this review helpful?
Jim from Toronto
Jim from Toronto
4 reviews Toronto, ON
9/10

Floor refinishing

Alliance was tasked with refinishing a 90 year old oak floor to match flooring that was ore recently installed in the house. They did an excellent job matching the stain. The floor looks like new. The team seemed very knowledgeable and had excellent workmanship and pride in what they did. My only complaint was that they charged for their quote.

Approximate cost of services:
$1,000.00
Was this review helpful?
chris m.
chris m.
8 reviews North York, ON
10/10

Hardwood instalation

After visiting about 5 different hardwood/flooring stores, my wife and I finally felt comfort and at ease with the level of servicing, comfort and knowledge Mike and his team provided us. By being open and honest with what they could offer and what we could expect, the hardwood job is now ticked off our list.

Approximate cost of services:
$10,000.00
Was this review helpful?
LM from Mississauga
LM from Mississauga
9 reviews Mississauga, ON
10/10

Wall to wall carpet

Timea had provided excellent service all the way; she was courteous, efficient, reliable and very professional. The carpet installers were very polite and helpful. They moved all of the largest and heaviest furniture for us, and like experienced movers the Alliance team had methods and devices which facilitated the moving process and protected our furniture. We had a major renovation done in our condo and lifting the carpets had turned the place into little bit of a sand storm that day. My husband left the mess, when he returned few hours later he found the heavy furniture back in place and most of the carpet laid.

Approximate cost of services:
$4,100.00
Was this review helpful?
Adrian
Adrian
21 reviews North York, ON
10/10

Cork Flooring

We checked out Alliance based on the Homestars reviews and were pleased with both the price quoted and friendly service we received in the showroom and on quotation day. The cork floors (Torlys) were installed on the day promised, and looked beautiful upon installation. There were some minor issues that needed attention after installation, however, but we were very pleased that both Mike and Lehel came out and made a considerable effort following up to ensure that everything was done to our complete satisfaction. Alliance went the extra mile to ensure 100% customer satisfaction and we recommend them highly!

Approximate cost of services:
$5,000.00
Was this review helpful?
Paul from Richmond Hill
Paul from Richmond Hill
1 review Richmond Hill, ON
10/10

Engineered Hardwood Flooring

Had my engineered hardwood floors replaced by Alliance. Wonderful experience from start to finish. Timea and Lehel answered all of my initial questions very thoroughly and with much patience. Mike took care of all the finer details and handled all of our follow up questions. And finally, Wally and Thomas did a great job installing the flooring. I commend all of them for doing a very professional, outstanding job and would use them again for any future flooring needs. It's obvious they take customer service and satisfaction very seriously.

Approximate cost of services:
$3,000.00
Was this review helpful?
Erin from Toronto
Erin from Toronto
2 reviews Toronto, ON
10/10

Condo Floor Renovation

After shopping around for a few months I happened upon Alliance Floor Source. The service was great, they answered all my questions and the entire process was very smooth and stress free. The price was extremely competitive and the product is fantastic!

Approximate cost of services:
$3,000.00
Was this review helpful?
Mercedes from Toronto
Mercedes from Toronto
1 review North York, ON
10/10

Hardwood floor installation in 2nd floor bedrooms

As a widow with limited funds, I was very happy to be able to change the nasty old carpet in the bedrooms of our newly purchased townhouse with new, gleaming hardwood floors, for a reasonable amount of money. Timea was wonderful right from the start. She recommended a close out hardwood floor that they have, that looks beautiful, but cost only half it's original price. They provided top notch customer service and made me feel like they truly appreciated my business. Every person that I dealt with from Alliance was genuine, helpful, courteous, and professional. There were no surprises when it came to the cost, they were very transparent right from the start, which I truly appreciated. I have already recommended Alliance to a few friends and family.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Hello Mercedes and thank you for your review! We really do appreciate our customer's business. We try to conduct all our business dealings in an honest, straightforward, and transparent way. We believe it helps seperate us from the competition.

S in Etobicoke
S in Etobicoke
4 reviews Etobicoke, ON
10/10

Flooring purchase and installation

Alliance recently installed approximately 900 square feet of laminate flooring in our basement. It was a pleasure dealing with Lehel and Timea for this job. Their showroom has a large selection of flooring options and they are extremely competitive in price. The installation was performed flawlessly and was completed in one day. I would gladly recommend Alliance to any of my family and friends.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you 'S'! We take pride in our showroom selection and the knowledge that we convey to our clients. We have informed our installer your sentiments regarding the installation. Thanks again!!!

Sarah from Toronto
Sarah from Toronto
1 review Vaughan, ON
10/10

Laminate installation basement storage room

This was our second time using Alliance - which in itself says a lot! This time was a basement storage room - we had a mid level product installed. Customer service was top notch, installation was quick and professional and the floor looks beautiful.

Approximate cost of services:
$2,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alliance Floor Source

Carpet & Rug Retailers, Floor Laying & Refinishing, Floor Retailers

Alliance Floor Source is a Toronto-based hardwood, laminate and carpeting specialist. We sell only top quality merchandise and offer the best brands in the industry. We offer flooring products for the "do-it-yourselfer" or we can professionally install it for you. In either case, we believe in providing only the best in products and customer service.
Selecting the appropriate flooring is an investment that will prove to be one of the smartest and most durable you'll make. As one of the most important design elements in any home or business, hardwood, laminate and cork flooring are used everywhere to give warmth, a distinguished look and a timeless beauty to any room. Whether you require a new floor or a retrofit of an existing floor in either a residential or commercial property, we will do our best to find the most suitable option for your particular needs and budget.
We have been satisfying the needs of homeowners, contractors and builders for almost 25 years. When dealing with Alliance Floor Source you will not only be satisfied with the quality of our products, but you will also love (we hope and trust) the exceptional customer service and our commitment to making your flooring project a most enjoyable experience.
With your cooperation in the after installation care and maintenance of your new floor, you will have an investment to be happy about and be satisfied with for many years to come.

CATEGORIES
Carpet & Rug Retailers, Floor Laying & Refinishing, Floor Retailers, and Basement Renovation
PRODUCTS
Laminate flooring, Hardwood flooring, Engineered hardwood, Click hardwood, Carpet (Broadloom), Carpet Tiles, Area Rugs, Cork flooring, Luxury Vinyl Planks or Tiles (Floating or Glued).
SERVICES
Supply and installation. Hardwood refinishing, Buff and Coat, commercial and residential
BRANDS
Torlys, Kahrs, Mercier, Kentwood, Bruce, Satin Finish, Shaw, Coronet, Beaulieu, Kraus, Model, Kronotex, Fuzion, Laurentian, Karndean, Krono, Duraceramic, Evoke, Fuzion, Satin Flooring, Mannington, Metropolitan Hardwood Floors, Elements, Evoke, Goodfellow, Armstrong, Mohawk, Wicanders, Shaw, Richmond, Adura
STYLES
solid hardwood, engineered hardwood, wire brushed hardwood, hand scrapped hardwood, silk carpet, textured carpet, commercial carpet, carpet tile
WEBSITE
https://www.alliancefloorsource.com
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
4
RETURN POLICY
Varies depending on product purchased. Please call us or see a representative for details.
PAYMENT METHOD
Etransfer, Interac, Visa, MasterCard, Bank Draft
LICENSES
Not required
MEMBERSHIPS
NWFA
LIABILITY INSURANCE
Yes
DIPLOMAS
Not required
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
PROJECT RATE
By quote
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year on workmanship, Materials by their respective manufacturers.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.