Ultimate Choice Movers

I originally thought this was a 2 bedroom move, but after I finished packing, I realized this was more than a 2 bedroom move !! And the driver Oliver had the same assessment, but him and his crew were cool about it and did the move without any complains. The only thing was the truck that they used (20 or 24 ft, can't remember which) couldn't fit all my stuff. And they had packed that truck solid !!! So I still have some stuff to move myself afterwards, so get your estimation right !!

The movers service and attitude were absolutely outstanding A++++ !!
- they brought along mats and runners to lay on the floors to minimize floor dirt and damage.

- They had what seemed like an endless supply of furniture wrapping pads to wrap up all my furniture !! They also shrink wrapped up some stuff that I requested them to.

- They took apart furniture and as they were moving them in to the new place, they helped us to put it all back together and to locate the furniture items as we thought about the layout.

- We had a bulky Elliptical machine that we wanted moved to the basement and they worked very diligently to manoeuvre the piece around the stairs turn paying extra care as not to hit the walls. Overall, they were very careful about damage to my house. Although some minor damage is unavoidable, they took extra care to minimize it.

- The 20 free boxes actually came to the rescue, as I originally thought I wouldn't need to use them at all. But I ended up using up all 20 boxes !!!

- Customer service over the phone was also friendly and helpful.

- The entire move took 8.5 hours including the travel time, and the guys worked very hard and efficiently the entire move. Although the drive was probably longer than necessary, but I should have drove in front of them to lead them to the new place instead of asking them to find their own way.

Just a few minor things:

- they did drop a few boxes and a small shelf that was damaged. But it wasn't a big deal. One of the boxes was my microwave, and it still seemed to work afterwards.

- I didn't realize there was a 8% fuel surcharge.

Overall, the entire experience with Ultimate Choice Movers was top notch !! From the over the phone contacts to the actual move, everything was smooth. With their incredibly professional attitudes and service, they were a big part of the reason why my move went so smoothly.

I would definitely recommend these guys !! And in fact, my friend will be moving with them 1 week after me !!

Keith showed up on time. Their office followed up with me without being pushy like the other moving companies that were trying to also quote the deal.

I would use them again

When we decided to move back at the end of Feb of 2010, we knew moving would be the most difficult part of the whole experience. We could not co-ordinate the sale of our home with the purchase of the next one, so we had to put everything in storage. We did our research and heard nothing but 'great' reviews about Ultimate Choice Movers.

I mean, the 3 guys sent to us were good, hard working guys: John, Mark, and Cody, worked very hard to help us get out of our old home in a timely manner. They took great care and attention with our possessions and we really appreciated that, but, it also helped that we had packed 90% of our items in advance.

Unfortunately, there were a few problems which prevents me from giving this company a better, more stellar review. And that concerns our 2 refrigerators, our freezer and stove. Almost at the last minute we were told that they would NOT move these last 4 items, as per the "agreement". We were astonished because we did not take the time to read the agreement before hand nor were we alerted to this matter by Ultimate Choice Movers in the first place. I was pulled aside by the team leader John and told to pay $150 in cash (off the record) in order to complete our move because they don't move compressor based items. We were in a bind, and caught off guard; what could we do? I mean, it was bad enough that we had to go through the whole day but to get denied at the end of the whole experience because of our compressor based appliances? Does that sound right? Needless to say, I caved in. I paid the EXTRA $150 to have the appliances moved as well. A few hours later, I found out that the guys had been ogling my girlfriend the whole time they were working and made her feel quite uncomfortable as well.

Which brings me to my final point and advice for people out there: Make sure you read the Moving Agreement from top to bottom. Be aware of the wording and if you have any pretty women in your family or in your midst, make sure they take the day off elsewhere.

I was so livid by the compressor based items being refused and the fact that these 'boys' were ogling my girlfriend, that I am going to think more than 3 times before I recommend this company to ANYONE ELSE. If Ultimate Choice Movers wants a referral based on their workers work ethic then hey, they will get close to 5 out of 5 for that, no doubt. But the manipulation of their customers at the end of the day with respect to failing to disclose the bit about the compressor based items, plus the ogling of my girlfriend, brings their overall performance mark down to 6 out of 10.

We have used UCM four time during the past 3 years. They have been patient and understanding with our many questions on cost, dates, postponements, discounts, and in general why we should use Ultimate Choice movers as opposed to other firms. Their service team arrive on time to pack up the contents, they do not break anything, and they deliver to our new home the same way. I deal with the owner, michelle, and she is great!We will certainly use UCM again, possibly very soon!

The move crew were polite and worked hard the whole move. I was impressed with this company from start to finish. We plan on using them again for the next move. Price was fair and the service exceptional. Thanks.

We used Ultimate Choice 2x in 4 Months. Once to move into a temporary rental, and then again into permanent residence. Also hired them for packing. Really liked the packers (did a great job), and REALLY liked the team we had for the second move. 2nd move was done on a fixed rate basis and seemed to go a lot faster than the 1st move, which was variable rate.

I used the this company twice for two residential moves. They wrapped every item I had sofas, bed, waredrobes, everything. They never are bitter and really enjoy what they do. Will definintely use them agian..if I decide to but a fourth house.

In April of 2010, we moved from a 2-bedroom townhouse in Etobicoke to a 3-bedroom hours in East York. The team of three guys from Ultimate Movers arrived promptly in the morning, and got our stuff in the truck way faster than we expected, despite the fact that our old place had a LOT of stairs. The team waited while we got the keys to our new place, and then quickly got everything inside. Total moving time not including the wait was about 5 hours, which was phenomenal. Great quality movers for a very, very reasonable price -- and nice guys, too! Have already recommended them to others and will continue to do so!