I originally thought this was a 2 bedroom move, but after I finished packing, I realized this was more than a 2 bedroom move !! And the driver Oliver had the same assessment, but him and his crew were cool about it and did the move without any complains. The only thing was the truck that they used (20 or 24 ft, can't remember which) couldn't fit all my stuff. And they had packed that truck solid !!! So I still have some stuff to move myself afterwards, so get your estimation right !!
The movers service and attitude were absolutely outstanding A++++ !!
- they brought along mats and runners to lay on the floors to minimize floor dirt and damage.
- They had what seemed like an endless supply of furniture wrapping pads to wrap up all my furniture !! They also shrink wrapped up some stuff that I requested them to.
- They took apart furniture and as they were moving them in to the new place, they helped us to put it all back together and to locate the furniture items as we thought about the layout.
- We had a bulky Elliptical machine that we wanted moved to the basement and they worked very diligently to manoeuvre the piece around the stairs turn paying extra care as not to hit the walls. Overall, they were very careful about damage to my house. Although some minor damage is unavoidable, they took extra care to minimize it.
- The 20 free boxes actually came to the rescue, as I originally thought I wouldn't need to use them at all. But I ended up using up all 20 boxes !!!
- Customer service over the phone was also friendly and helpful.
- The entire move took 8.5 hours including the travel time, and the guys worked very hard and efficiently the entire move. Although the drive was probably longer than necessary, but I should have drove in front of them to lead them to the new place instead of asking them to find their own way.
Just a few minor things:
- they did drop a few boxes and a small shelf that was damaged. But it wasn't a big deal. One of the boxes was my microwave, and it still seemed to work afterwards.
- I didn't realize there was a 8% fuel surcharge.
Overall, the entire experience with Ultimate Choice Movers was top notch !! From the over the phone contacts to the actual move, everything was smooth. With their incredibly professional attitudes and service, they were a big part of the reason why my move went so smoothly.
I would definitely recommend these guys !! And in fact, my friend will be moving with them 1 week after me !!
