Aire One Heating & Cooling Kw

Heating & Air Conditioning
Kitchener ON N2B 3C7
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Heating & Air Conditioning
Aire One Heating & Cooling Kw
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96%

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Reviews for Aire One Heating & Cooling Kw

Average customer rating:
9.6 10 (1264 reviews)

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Private User
Private User
2 reviews Toronto, ON
10/10

furnace blowing cold air

I had to call aireone for emergency checkup of my furnace when I noticed cold air coming out for entire day on weekend. with temperature dipping to near zero , aireone was quick to send someone with in an hour to take a look at the problem.The service technician was very friendly exactly knew what are points to look at and with in 5 -10 min was able to identify the problem was with pressure relief valve. Since original part was not available technician was able to place temporary valve for providing heat for the weekend and also assured me a new original part # valve would be put back on furnace free of cost by their technician next business day. It was great to meet very friendly interaction, quick and very resourceful knowledgeable person.

Approximate cost of services:
$280.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Good afternoon, and thank you for your kind words.

We are happy to hear that you had a wonderful experience with each member of our team. We take pride in making sure your furnace and air conditioner needs are met. We are glad to hear that our staff went above the call of duty and that we dispatched our technician as soon as possible..it is a pleasure to hear that he was able to provide you with a working furnace.

Feel free to reach out to us with any furnace and air conditioner, and or maintenance, questions.

Thank you,

Aire One Heating and Cooling

Private User
Private User
Private User reviews Kitchener, ON
10/10

Furnace and A/C Tune-up

Great experience from booking the appointment with Dave to the Technician Peter. Both explained the services, cost and were knowledgeable when I asked questions. Aire-one installed our AC Unit last spring, we were happy with the Salesman and Installer. Would recommend Aire-one.

Approximate cost of services:
$150.00
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Company Response

Thank you for your feedback! We pride ourselves on giving excellent customer service, and we are happy to hear that our staff went above and beyond. Thank you for your dedication to Aire One Heating and Cooling, and we appreciate your business.

Ryan in Waterloo
Ryan in Waterloo
1 review Waterloo, ON
10/10

Pleased with new furnace and AC

Had a new furnace and AC installed in fall 2016 after my AC stopped working and system was 20+ years old. Installer was helpful, accommodating with the install and working within the limitations of my condo rules. Made two install trips, one to get the AC back up and running, and a second one to finish venting the furnace after signoff from the condo corp.

Also had service visit from James who provided helpful feedback on maintenance and was right on time for the service window provided.

Approximate cost of services:
$6,700.00
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Company Response

Thank you, Ryan. We take pride in making sure your total home comfort needs are met and that you are comfortable at home. Each member of our team (office staff, consultants and technicians) works together to make sure our customers happy and content with their HVAC needs.

We appreciate your business, and it's great to hear you received top-notch service from our staff.

Private User
Private User
Private User reviews Kitchener, ON
10/10

Excellent

Full service company. Very friendly and knowledgeable staff both in office and field. Always timely and efficient. Fully explain service and results. Equipment is well maintained and updated as required.

Approximate cost of services:
$99.00
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Company Response

Thank you for your feedback. We are happy to hear that you had a wonderful experience with each member of our team. We take pride in making sure your furnace and air conditioner needs are met. Feel free to reach out to us with any furnace and air conditioner and maintenance questions.

Thank you,

Aire One Heating and Cooling

Private User
Private User
Private User reviews Kitchener, ON
6/10

Furnace service

The service was fine, but the hours are not very friendly for people who work standard 9 to 5. I'm a contractor, so when I don't work, I don't get paid. I requested the first morning appointment so that I could get to work at a reasonable time, but the technician arrived at 11:00 am. I lost 3.75 hours of pay.

I'd like to suggest you do service calls one evening a week or Saturday mornings like many other companies do. This would be a great help for people in my situation.

Approximate cost of services:
$50.00
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Company Response

Good afternoon. I was hoping that you could reach out to us and further discuss your concerns. Please feel free to call us at 519-569-8200.

Thank you

Tyler in Kitchener
Tyler in Kitchener
1 review Kitchener, ON
10/10

18 strange street

We had a furnace installed last year which is working wonderfully. we just had a yearly maintanence and diagnostic done and the technician was very polite and informative. Thank you for beating our home. We hope all our future expierences with your company are as pleasant as this one

Approximate cost of services:
$89.27
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Company Response

Thank you for your feedback, Tyler! We appreciate your business, and thank you for scheduling your yearly furnace maintenance through Aire One Heating and Cooling. When it comes to yearly maintenance for your furnace and air conditioner, we make sure our inspections are completed accurately and accordingly..making sure your units are operating at peak efficiency and we check safety controls - through maintenance and or furnace and air conditioner diagnostic.

We pride ourselves in quality and excellent customer service. Thank you for your kind words and continued support.

Don in Kitchener
Don in Kitchener
1 review , ON
10/10

A wonderful company..courtreous and professional service

The employees and technicians were courteous and accommodating. I had a furnace issue and they found a way to schedule an appointment at the last second! I would highly recommend Aireone to my friends

Thank you Aireone

Approximate cost of services:
$0.00
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Company Response

Thank you, Don. We take pride in making sure your furnace and air conditioner needs are met. More importantly, it is our duty to go above and beyond for our customers and assess any problems with your furnace, air conditioner, thermostat, etc.

Thank you for your feedback,

Aire One Heating and Cooling

john in Kitchener
john in Kitchener
1 review Kitchener, ON
10/10

inspection

the young man was very good took time to explain everything
very pleasant experience..he took his time and didn't rush, very polite
I would recommend the service to anyone very pleased over all..

Approximate cost of services:
$99.00
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Company Response

Good day, John. Thank you for the prompt feedback and kind words.

We take pride in making sure your furnace and air conditioner needs are met. More importantly, it is our duty to go above and beyond for our customers and assess any questions relating to your furnace, air conditioner, thermostat, etc.

We thank you in advance for any recommendations.

jim in Guelph
jim in Guelph
1 review Guelph, ON
8/10

air-one fast

air - one will be installing a York high efficiency furnace on Tuesday November 7 2017 I would like to thank Kevin at air -one for his fast response to my concern and his dedication to his customers

Review has 1 previous version
Approximate cost of services:
$4.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for the feedback, Jim. We take pride in providing top-notch customer service and we are glad to hear that your concerns were addressed. It is our mission to provide total home comfort for your and your family.

Please feel free to reach out to us at anytime with questions about your furnace, air conditioner, etc.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aire One Heating & Cooling Kw

Aire One was established in the late 1980's by a group of professionals with experience in the Heating & Cooling business and has since grown to become one of the leaders in the residential HVAC industry.

All our technicians (over 70 gas techs work for Aire One in the tri-city area) are gas authority certified and are qualified refrigeration techs. Due to exceptional quality and professional service, Aire One has been growing at an unprecedented rate.

Public Recognition:

Aire One has won several awards from recognized leaders of the industry for their achievements and exceptional loyal and dedicated customer service such as Lennox Customer Service Awards, York growth Awards and many more. We are a Carrier Factory Authorized Dealer.

Technical Team:

Experienced, Bonded, Factory trained and licensed technical specialists will install and service your equipment with an incomparable professionalism. Our 24-hour emergency service with electronically dispatched technicians are available to respond quickly to our customer’s needs.

CATEGORIES
Heating & Air Conditioning, Electricians, Duct Cleaning, and Plumbing
PRODUCTS
SERVICE & INSTALLATION of residential furnaces, air conditioners, HRV, whole house dehumidifiers, humidifiers, indoor air quality products, filters.
SERVICES
FIX, REPAIR AND INSTALL RESIDENTIAL FURNACES, AIR CONDITIONERS, HEAT PUMPS, HUMIDIFIERS, WATER HEATERS, WATER SOFTENERS, REVERSE OSMOSIS, PLUMBING SERVICES
BRANDS
CARRIER, PAYNE, AIREONE, MITSUBISHI, NAVIEN, LENNOX, TRANE, GOODMAN, AMANA, KEEPRITE, RHEEM, RUUD, APRILAIRE, iWAVE,
SPECIALITIES
heating, cooling service and installation. plumbing services and repairs
WEBSITE
https://aireonekw.ca
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
132
RETURN POLICY
100% Customer Satisfaction Guaranteed
PAYMENT METHOD
Cash, Cheque, MasterCard, Visa, AMEX, Snap! Financial, Authorized City of Kitchener dealer for 12 Months No Interest, No Payment (to Kitchener residen
LICENSES
G2, Oil Burners, 313D, TSSA Registered
MEMBERSHIPS
HRAI, TSSA, Kitchener Utilities Dealer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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