Accufix Appliance

Appliance Repair
Toronto ON M4C 4C6
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HomeStars
Appliance Repair
Accufix Appliance
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52%

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Reviews by rating (past 12 months)

Reviews for Accufix Appliance

Average customer rating:
5.8 10 (13 reviews)

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Glenn from Toronto
Glenn from Toronto
2 reviews Toronto, ON
6/10

dryer repair

can to repair my dryer, reset the computer charged me $100.00 and said if this did not work to call them and we can apply the $100.00 to the replacement of the heater, only worked for 2 days, I called them back they said they will get me a quote, the quote for the repair was more than the dryer was worth so they returned the $100.00

Review has 1 previous version
Approximate cost of services:
$100.00
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johnz
johnz
4 reviews East York, ON
8/10

Dishwasher repair

Very quick response time and friendly service repair person. Was able to locate the issue, explain what was wrong and was able and fix it on the spot. Would recommend for any home appliance issue. The card is on our fridge for the future!

Approximate cost of services:
$175.00
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Karen Butler in North york
Karen Butler in North york
1 review North York, ON

First Review

1/10

needed new defrost system for fridge

Although the work was completed in a satisfactory and timely manner, this company put me off with their shady business practices. A young man showed up Saturday morning and assessed the warm fridge, told me the problem was the defrost system which needed replacing. He asked for a deposit to buy the parts, and I gave him a $100.00 bill. He then reported with some dismay that he didn't have an invoice book, but wrote on the back of a Accufix business card that I gave him the deposit. HOWEVER, the name on the card was not his. The cell phone he was using was also not his. (Call display was different name) He even admitted the truck he was driving wasn't his. He said he would be back around 5:30 to do the repair. I was starting to get nervous at this point, and took a picture of his license plate when he left. I left the house at 7pm leaving my boyfriend's 18 yr old to pay the balance with a $100 bill and the remainder by check. To make a long story short, The invoice I got doesn't mention the deposit, the cheque for the total amount was cashed, and I am missing $100.00. It put me in a difficult spot... my BF's son said the deposit was not returned, the company said it was, after initially saying it was deducted from the invoice. Once the cheque cleared my bank, I knew it wasn't the case. Maybe they didn't keep the $100, but their shoddy bookkeeping didn't support their case.

Approximate cost of services:
$370.00
What could this company do to improve their services?
Always carry invoices, provide employees with their own business cards, document flow of cash and cheques accurately and concisely.
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