Dispatch # 62824 - Been a customer since 2006 and have had nothing but exemplary service throughout the years. Fortunately, our furnace has never needed repair, but we see a technician twice annually for our SuperCare® service.
Recently had my annual service check (Oct 19/15) and requested an appointment for early AM. When I call, am told "Between this time and that" and have always had consistently excellent service with regards to prompt arrival at the start of that timeframe (lucky me!). I took the morning off work and was so pleased that John D arrived promptly at 9am and was quick and efficient in my clean/service so I was able to head to work ASAP. He offered a suggestion that showed he was looking out for my family's safety. I loved that he didn't wear his workboots throughout my house (yes, we woman notice those little things, Thanks!) - he was very conscientious and polite. Every A-1 technician has always taken the time to answer my questions and review anything I have forgotten about furnace care/use.
- Approximate cost of services:
- $220.00
- Company Response
When you invite us into your home we make sure to respect that. Thank you for taking the time to share your recent experience with John and never hesitate to ask your questions, we're here to help keep you warm and safe! We look forward to the next time you welcome us into your home.