A1 Air Conditioning & Heating

Dispatch # 59593
On Sept 6, 2015 I made my final decision to have A1 replace our 23 year old furnace and air conditioning units. Prior to that, I had received quotes from 2 other companies. One of which was a referral from a friend and neighbor. Originally I had already signed a contract with that company and had to go through the trouble of cancelling the contract and the cheque. In hindsight, it was a wise decision.
I chose A1 for my heating and cooling needs over the other competitors for the following reasons:
1. A1 would provide a cased evaporator coil for my new furnace. The other 2 companies would only offer an uncased coil.
2. A1 would provide a new return plenum for my furnace. The other 2 companies would only modify my existing ductwork.
3. Gord, the A1 consultant, was warm, knowledgeable and provided valuable suggestions.
4. A1 was rated as the Platinum choice voted by readers of the Mississauga News for 2015.
5. Installation was to be done by A1’s own in-house technicians and not by subcontractors.
6. Daikin products are of top quality
7. Daikin warranty protection program
8. A1 quote was reasonable. Receive a better product for less money.
9. Sue, the A1 scheduler, was pleasant to talk with even after all my numerous re-scheduling requests.
10. There was always a live person to talk with whenever I called. Even during lunch hours.
11. A1 to do paperwork on rebates from OPA.
12. A1 quality inspector to perform audit after installation
On Sept 24, 2015 Perry and his partner arrived on time and installed the units professionally. They were friendly and efficient. The quality of the products and installation was beyond my expectations. To my surprise the new furnace unit appeared to occupy a smaller footprint than my existing unit.
On Oct. 11, 2015 I have experienced the performance of the high efficiency furnace for several weeks and am quite happy with the results. The 2 stage heating and the quiet ECM motor take us to another level of comfort. The furnace keep us warm and cozy in the home. I would expect the high efficiency air conditioner to provide a similar performance by keeping us cool for the upcoming summer months.
Thank you A1 for providing the stellar services and quality products that we enjoy now. It was an extremely pleasing experience to deal with such a top notch company. I am confident that I have found the company that I can trust and depend on for all my heating and cooling needs. I just wish all my other home service contractors would provide the same high quality service and products.