Installation of Daikin Furnace and Air Conditioner
We have been A1 Air Conditioning & Heating customers since 1987 and we have been very pleased with A1's Supercare Service that we have received over the years and our Technician Imre who comes yearly to perform the required maintenance. When Imre was at our home on June 22 he recommended that we replace our old Air Conditioner as it was not performing at its optimum after all of these years. Imre referred us to Sales. We were very impressed with the entire experience from sales to install and the follow-up quality assurance inspection. Our Sales Person (Richard P.) was very informative in explaining the various products to meet our requirements and prepared a detailed comparison of three options for us to consider. We decided to replace our 17 year old furnace in addition to our air conditioner. The installers - Perry and his partner were fantastic. They arrived on time and were very thorough in explaining the work that was to be done. They took precautions to protect our carpeting and the work area in our furnace room. They were very respectful in doing a much appreciated cleanup. Perry was excellent in guiding us through the process of how to use our new thermostat so that we had a good understanding of how to program it to meet our needs. We were very pleased to receive a follow-up quality assurance call from Garry a week after the installation to schedule a visit to our home. Garry kindly accommodated our work hours and scheduled us in at a 5:15 pm appointment time. We are very happy with our new Daikin Furnace and Air Conditioner and we would highly recommend A1 Air Conditioning & Heating to prospective customers.
- Approximate cost of services:
- $9,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you so much for the opportunity to do business with you all theses years. We are thrilled to hear you had such a positive experience from start to finish. We hope you enjoy your new equipment and the home comfort it will bring you. We look forward to offering you many more years of the same quality experiences you have come to expect and we truly appreciate you business.