A1 Windows

Windows & Doors Installation & Service
Burnaby BC V3N 5E9
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Reviews for A1 Windows

Average customer rating:
9.6 10 (252 reviews)

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Steven in Vancouver
Steven in Vancouver
0 reviews Surrey, BC
10/10

Good windows quality and installtion

The new windows are very good quality. It makes my home looks brand new. I can see clear scenery through the windows ate my home now. The installation is professional. They did a solid installation and seal.

Approximate cost of services:
$40,000.00
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Company Response

Hello Steven,
Thank you for taking the time to leave us a great review. We are happy to hear that you're satisfied with your windows and our installation process. From A1 Windows, we hope you enjoy your new windows.

Young
Young
0 reviews Vancouver, BC
10/10

Windows installed

I was very satisfied with the work done by A1 Windows. From the initial consultation with Vikrant, the sales rep. to the installation. The crew were very efficient and did an excellent clean up afterwards. I would definitely recommend this company for their excellent work.

Approximate cost of services:
$20,000.00
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Company Response

Hello Young,

Thank you for leaving us a great review. We are pleased to hear that you had a positive experience with our team and process. From A1 Windows, we hope you enjoy your new windows.

Private User
Private User
Private User reviews Burnaby, BC
10/10

installing new windows through out the whole house

very happy with overall service from Vikram in the office and Mandip and his crew on the jobsite

Approximate cost of services:
$9,000.00
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Company Response

Thank you for the review, we pride ourselves to make sure we are professional and care for all our clients. Hope to new your New Ultra Series windows.

Private User
Private User
Private User reviews Coquitlam, BC
10/10

Windows

A1 window is a trustworthy company for windows. They are very professional in production and installation. They have a very good customer service. They respond very fast and make correction to some of the minor works which were missed during the installation.

Approximate cost of services:
$26,000.00
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Company Response

Wow, 10 stars that wonderful to hear you are happy with our A1 Windows products and team. We strive to make sure every client is happy with their experience from beginning to end.

Milovan in Toronto
Milovan in Toronto
1 review Vancouver, BC
10/10

Outstanding service, installation and quality

I'm completely satisfied with the price, installation and the product that I received from A1 Windows for a retrofit of the original aluminum windows with triple-glazed vinyl windows in a wood-frame apartment building.

Salesman Robert advised me fully and expertly on the different options and at all times tried to give me best value for my money. At the building, he advised me on the best way to split the windows for ventilation and fire safety while taking my concerns about appearance into account. After I had accepted the quote and had paid the deposit, Robert went over the measurements again and discovered that I had slightly over-estimated the size of the window openings. He recalculated the quote, thus saving me over $5,000. I am very grateful to him and very impressed with his professionalism and honesty.

The A1 crew did a beautiful job on the installation, which they completed in a clean and efficient manner, taking care to protect the floors of the areas they were working in. The lead installer, Said, is very experienced, took care of all concerns and was pleasant to work with.

It was a great challenge to schedule the installation over several weeks but the installation coordinator Manjeet was very patient and worked hard to accommodate my tenants.

As for the windows themselves, both the tenants and I are delighted. This is a very high-quality product. Aside from making a drastic difference in terms of heat loss, the windows offer maximum protection against solar gain and also drastically reduce street noise. Among the windows that were replaced were a few double-glazed vinyl windows that were about twenty years old. The A1 product is vastly superior to these, most obviously in terms of the thinness of the frames, which results in notably more glass area.

I recommend A1 Windows very highly.

Approximate cost of services:
$65,000.00
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Company Response

Hello Milovan,
Thank you for taking the time to leave us a great review. We are pleased to hear that you are happy with the process and our team. We go above and beyond to ensure the installation process goes smoothly and explore all the options. From A1 Windows, we hope you enjoy your new windows.

BlindSilver
BlindSilver
0 reviews Vancouver, BC
10/10

Window renovation

The old windows had aluminum frames, 2-panes of glass, and no Low-E. The new windows have vinyl frames, 3-panes of glass, and 2 of the panes have Low-E.

The crew arrived on time every day.

The crew removed all debris at the end of each day.

Drop clothes were placed below each window being worked on.

The installation took 5 days. During one of those afternoons, I noticed the absence of chatting and construction noise. Looking around, I found the two A-1 trucks were gone. The crew had left for the day, and no one said anything. All the doors and windows were closed, though some were unlocked.

A-1's vinyl frames, insulated glass units, and window installation are warrantied for 20 years, 10 years, and 5 years respectively. Other vendors offer 20 to 25-year warranties, and some warranties last as long as the vendor is in business; those windows also cost more.

The new sliding windows can be opened with 1 hand. The old sliding windows required applying some body weight to operate.

The old windows had pronounced cold air bubbles on the inside. The cold bubble is largely unnoticeable with the new windows.

The walls around the old windows were normally cold. With the new windows, the walls vary from cool to barely warm.

Less outside noise enters the house. The Vaisakhi Parade is barely audible. We are located approximately 6 property widths away from the Parades route.

Two out of the 3 panes of glass on the windows are coated with Low-E. Their Visual Transmittance varies from 0.48 to 0.50. There was some concern every room would be dim and cave-like. In reality, every room that normally receives direct sunlight is well lit.

After installation was complete, a correction was required. A crew arrived in a few days. I didn't have to chase anyone down. A-1 didn't make a fuss.

No noticeable distortion in the glass.

The window renovation proceeded smoothly, until the painting phase. Wood trim was installed on the outside around each window. The wood came with a coating of primer. The homeowner is responsible for painting the trim. How complicated could that be?

A family friend, with aspirations to be a handyman, was hired to do the painting. Right away there was a problem. The brick red acrylic paint formed into tiny blobs on the white caulking. Visualize chickenpox rash. Why is the paint beading? We learned from A-1 the caulking was silicone, which is not paint-able. Up to that point, I believed all caulking was paint-able. I was wrong.

Since painting is the homeowners responsibility, solving the problem also falls on the homeowner. We chose the least expensive solution - paint the trim white. As expected, the paint beaded on the caulking. White beaded paint on white caulking isn't noticeable from 3+ meters away. Not sure what to do with a gallon of brick red paint.

My mother likes the new windows. She thinks they make her old house look new again.

Some of our small windows are half fixed and half operable. If I could redo the renovation, I would choose a different style for those windows. A vinyl bar (part of the sash) runs across the middle of the window. The bar (3 to 4.5 inches) reduces the amount of glass on a window that already has little glass area to being with. The bar is also a bigger eyesore on a small window. My recommendation for small windows and narrow windows: choose a window style that's either all fixed, or all operable (e.g., awning, casement, tilt & turn, or hopper).

Approximate cost of services:
$31,500.00
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Company Response

Thank you for your review, we appreciate you writing about your recent A1 Windows experience. Glad to know you are enjoying your new Ultra Series triple-glazed high-energy efficient windows. Yes, they reduce sound when compared to your old frames as well as keep the daylight coming in with our soft LoE coatings. I will let the installation manager and our sales team know about some of your key points to better ourselves in our A1 Windows experience. Thank you again for your 10 stars.

Private User
Private User
Private User reviews Coquitlam, BC
10/10

Nice windows & good job

They did very good job! Nice Windows , I had already suggest my friend to choice this company.

Approximate cost of services:
$10,000.00
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Company Response

We accepricate the kind review and recommendation to your friends. We have been installing windows since 1992 and recommendation is the highest form of thank you. Hope you enjoy your new Ultra Series energy efficient windows and doors.

Private User
Private User
Private User reviews Vancouver, BC
10/10

Great work

Word wont cut it , this duo absolutely deserve mad respect, their work is top notch their attention to detail and work site cleanliness . I couldnt be more happy they installed 5 windows . Now my home has vastly improved with their product and install for years to come . Cheers

Approximate cost of services:
$0.00
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Company Response

Thank you for your exciting review. We are happy to hear that you are enjoying your New Ultra Series energy efficient windows.

Private User
Private User
Private User reviews Surrey, BC
10/10

Energy Efficiency Windows Upgrade

We had an excellent experience with A1 Windows with our windows upgrade work. We were in the market to replace our windows after carrying out a heat pump upgrade and Vikrant and Manjeet from A1 were very professional in explaining their product and the process and assisted in getting our federal and provincial rebates as well. The quality and the energy efficiency of the windows were excellent and we were pleased with the workmanship of the installer team. I'd definitely recommend them as they are a local manufacturer/installer as well.

Approximate cost of services:
$22,000.00
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Company Response

Thank you for taking the time to give us this 10/10 review! We are very enthused that your experience with A1 Windows was excellent. I will make sure that Vikrant and Manjeet are made aware of your review. From the team here at A-1 Windows, we hope you enjoy your new triple-glazed Ultra windows!

Dave/Joan in Toronto
Dave/Joan in Toronto
0 reviews Burnaby, BC
10/10

Window replacement

Third time we have used A1 and, as usual, excellent workmanship. The installers, Mandip and Gurdip, did a very good install and explained everything.

Approximate cost of services:
$2,500.00
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Company Response

Thank you for your repeat patronage at A1 Windows. We strive to provide profession service everytime.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about A1 Windows

For over 30 years A1 Windows has been manufacturing and installing windows for all type of homes; from single family to high rise.

Whether aluminium or vinyl, our West Coast designed and built windows and patio doors not only meet but exceed local and national standards for energy performance.

Our aim is to provide you with the very best value in windows and patio doors by combining quality products, award-winning service and everyday competitive pricing.

A1 Windows has experience working in various market segments including:

* Residential Single Family Window Replacement
* High-Rise and Mid-Rise Window Replacement (condo/co-op/office)
* Apartment and Penthouse Window Replacement
* Strata and Depreciation Reports requiring Window Replacement
* Garden Apartment and Multi-Family Window Replacement
* Office and Industrial Window Replacement
* School and Church Window Replacement
* Hospitality and Hotel Window Replacement
* Senior and Assisted Living Window Replacement
* Custom Home and Residential Window Replacement

While most of our projects take place in the Lower Mainland of BC, we are capable of supply-only contracts to fulfil throughout Canada and the USA.

Our direct service areas include: Abbotsford, Albion, Anmore, Annieville, Barnston Island, Belcarra, Boundary Bay, Bridgeport, Brighouse, Burnaby, Burquitlam, Cloverdale, Coquitlam, Crescent Beach, Delta, Fort Langley, Haney, Langley City, Langley District, Maillardville, Maple Ridge, Mission, New Westminster, Newton, North Vancouver City, North Vancouver District, Pitt Meadows, Port Coquitlam, Port Kells, Port Moody, Queensborough, Richmond, Sapperton, Steveston, Surrey, Tsawwassen, Vancouver, West Vancouver, Whalley, White Rock

How to get a Free Quote: call 604-777-8000 or email info@a1windows.ca

Follow us on social media:

Facebook: https://www.facebook.com/A1WindowsBC/

LinkedIn https://www.linkedin.com/company/a1-windows/

Instagram: https://www.instagram.com/a1_windows/

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows Patio Doors Aluminum Windows Vinyl Windows Doors Tilt and Turn
SERVICES
Window & Patio Door manufacturing, supplying and installation.
BRANDS
A1 Windows Ultra Series Vinyl Windows Alpine Series Vinyl Windows R Series Vinyl Patio Doors 350 Series Aluminum Windows (high rise series) 350 Series Aluminum Patio Doors (high rise series) Rehau (Rao Fipro Geno - Fiberglass Series)
STYLES
Casement Windows Single Hung Windows Fixed Windows Arch top or round windows Shaped windows
SPECIALITIES
Residential Single Family Window Replacement New Construction High-Rise and Mid-Rise Window Replacement (condo/co-op/office) Apartment and Penthouse Window Replacement Strata and Depreciation Reports requiring Window Replacement Garden Apartment and Multi-Family Window Replacement Office and Industrial Window Replacement School and Church Window Replacement Hospitality and Hotel Window Replacement Senior and Assisted Living Window Replacement Custom Home and Residential Window Replacement
WEBSITE
https://a1windows.ca/
YEAR ESTABLISHED
1992
PAYMENT METHOD
Visa, MC, Cash, Cheque, Debit, Financing
LICENSES
QAI, Energy Star
MEMBERSHIPS
BBB, Landlord BC, CHOA, Consumer's Choice
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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