I had spilled coffee on my beige coloured carpet and in a panic I called this company. The gentleman(I think his name was Sam?) calmed me down and assured me they would be able get someone out today to treat the area. They did advise they could not guarantee removal but getting to the area right away was the best option. I agreed and 3 hours later I had Darnell and Joliana at my door. They spent about 25 minutes working the stain and a further 20 minutes cleaning the entire carpeted area in the room stating it would not cost me more and I may as well.
Now the stain is completely gone and my entire living room looks and feels amazing. I have the same crew coming in next week to do my couch in the basement.
- Company Response
Hi Carol, thanks for the feedback. I'm glad we were able to get you in on the same day. We look forward to working with you again soon.