Toronto Steam N Clean

Carpet & Rug Cleaning & Repairing
Toronto ON M5E 1W7
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Reviews for Toronto Steam N Clean

Average customer rating:
9.7 10 (181 reviews)

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Adele in Brampton
Adele in Brampton
1 review Markham, ON
5/10

Carpet Cleaning

I am trying to be fair in my rating. They gave me a quotation via email. They arrived on time and cleaned the carpets as agreed. My only complaint is that they were unable to remove some stains. While the carpet was wet, it appeared that the stains were gone but after the carpet dried, the stains were still there. I complained and the company sent their cleaners as second time and again it appeared that the stains were gone. However, when the carpet dried, the stains were still there, but not as severe. They informed me that there are no guarantees for stains. So I cannot give them a good rating on that basis. It would seem to me that a professional cleaning company would have industrial strength stain removal products. And since the second cleaning seemed to improve the stain removal, I would think an additional cleaning might remove more of the stain. I am enclosing a picture of the current state of the carpet. I paid this company over $1000 for carpet cleaning. I am not satisfied with the results.

Approximate cost of services:
$1,000.00
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Company Response

Hi Adele, I'm sorry you had a bad experience.

Unfortunately we cannot guarantee stain removal, no professional company can. We do offer spot and stain treatment as a standard part of all our services, we don't charge extra, but due many variables (spill type, spill age, carpet type, sun exposure, whether or not it was previously treated, what it was treated with, etc.) it is impossible to offer a blanket guarantee on stain removal. It is a case by case situation.

Our technicians carry various spotters and stain removal solutions that they will use depending on the situation at hand but the results do vary. In your situation a previously settled stain had wicked up after the steam cleaning and as a courtesy we returned a second time to treat the area and were able to reduce it further. 5/10 seems harsh given that out of 9 rooms, 2 stair sets, and 1 hallway that was cleaned, you were dissatisfied with the one hardened stain.

Private User
Private User
Private User reviews Toronto, ON
10/10

Carpet cleaning

Nicely impressed. Easy booking, cost clear at booking time, arrived as scheduled, friendly and professional, very careful around the house, carpet looks great, no chemical smell after. We'll see 'em again in a year or so.

Approximate cost of services:
$500.00
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Company Response

Thanks for taking the time to review us, we appreciate it greatly and look forward to working with you again soon!

Private User
Private User
Private User reviews Toronto, ON
10/10

Carpet and Upholstery Cleaning

Arrived on time, very pleasant and efficient. Removed a disgusting amount of dirt from an industrial carpet in a storage space also cleaned a large chair and ottoman. Excellent and highly recommended.

Approximate cost of services:
$450.00
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Company Response

Thanks for taking the time to review us, we appreciate it greatly.

Ashish in Toronto
Ashish in Toronto
1 review Toronto, ON
10/10

Sofa cleaning

The team did an excellent job today and cleaned my sofa very well. I would definitely suggest this service for anyone who is looking to get their sofa cleaning done . John was absolutely fantastic

Approximate cost of services:
$225.00
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Company Response

Thanks for taking the time to leave us a great review. We appreciate the feedback greatly and look forward to working with you again soon!

Private User
Private User
Private User reviews Toronto, ON
10/10

Great work! Quick, professional & they did a really good job!

Great team! The only company that came in personally to do a quote. Quick, thorough & extremely professional. We had a very small window of time when the work could be done. They catered to our schedule & really impressed us. Would hire them again in the future. Very friendly team.

Approximate cost of services:
$1,500.00
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Company Response

Thanks for taking the time to leave us a great review. We appreciate and look forward to working with you again.

S. B.
S. B.
14 reviews Toronto, ON
10/10

Excellent service

Job well done. They arrived on time and were very professional. I'm glad to have gone with them.

Approximate cost of services:
$310.00
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Company Response

Thanks for taking the time to review us, we appreciate it greatly!

Steve in Toronto
Steve in Toronto
0 reviews Toronto, ON
10/10

Deep steam cleaning of all carpets in my home

Thank you very much for literally transforming my aging carpets. They look , feel and smell like new. You guys worked so hard, I really really appreciate you.
Thanks
Steve.

Approximate cost of services:
$375.00
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Company Response

Thanks Steve, we appreciate the kind words and look forward to working with you again!

asifanaeem1 in Toronto
asifanaeem1 in Toronto
0 reviews Toronto, ON
10/10

Best Carpet Cleaning in the GTA

I got carpets in our four bedrooms upstairs cleaned and the service from Steam n Clean was impeccable! They did a fantastic job cleaning the carpets. I even had a makeup spill they were able to get out of the carpet. They were so professional and thorough. I cannot recommend them enough!

Approximate cost of services:
$370.00
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Company Response

We're glad you were happy with our service and appreciate you taking the time to review us. We look forward to working with you again soon!

Madiha
Madiha
0 reviews Toronto, ON
10/10

Satisfaction is definitely guaranteed!

This is my second time using Toronto Steam n Clean. I used them once before to have our ducts clean and this time, I used them to service an area rug. When I say my rug looked brand new, I mean it! Old stains from the kids spilling their drinks, food stains, pet hair and all the dirt in between is gone!! I was really afraid of getting this rug cleaned because it is a soft fibre rug and I was afraid that it would lose its softness or fluffiness after a wash but it didnt and its white as new !

Approximate cost of services:
$300.00
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Company Response

Thanks for taking the time to leave us great feedback. We appreciate it and look forward to working with you again!

Private User
Private User
0 reviews Toronto, ON
10/10

Upholstery Cleaning

They came on time, did an amazing job, and were reasonably priced compared to other companies. Happy to refer them to others based on my experience.

Approximate cost of services:
$300.00
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Company Response

Thanks for reviewing us, we appreciate it!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Toronto Steam N Clean

For over two decades Toronto Steam n Clean has been providing quality services to residential and commercial clients of all types. Our experience and attention to detail is the reason we are chosen by organizations of all sizes in both the private and public sectors.

We’re able to guarantee satisfaction because we use top-level machinery and employees to make sure you get great results. Our company won’t leave your home or business until we’re assured you’re entirely satisfied. We have been in the business of putting smiles on our clients’ faces for over 20 years. Let us put a smile on yours today!

CATEGORIES
Carpet & Rug Cleaning & Repairing and Fire & Water Damage Restoration
SERVICES
Carpet Cleaning, Area Rug Cleaning, Upholstery Cleaning, Air Duct Cleaning, Flood Restoration, Commercial Cleaning,
STYLES
Hot Water Extraction (Steam Cleaning)
SPECIALITIES
Spot and Stain Removal, Pet Hair and Odour Removal
WEBSITE
http://www.torontosteamnclean.ca
YEAR ESTABLISHED
1995
NUMBER OF EMPLOYEES
7
RETURN POLICY
100 % Satisfaction Guarantee - We will return to job and RE-DO as necessary until you are satisfied
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard, E-Transfer
LICENSES
IICRC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
199
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
24 Hour Satisfaction Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.